I would like to terminate my monthly subscription
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Mildred Sells
Member Posts: 1 Novice Member 
I dont wish to continue using the software and would like to terminate my subscription. Cant figure out how to do this online.
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Comments
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Hi Mildred,
There's info on how to deactivate your Reckon One services here -
https://www.youtube.com/watch?v=zWpNOhFwmgM
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Apologies, I just noticed this conversation is tagged as Reckon Accounts Hosted. If you wish to cancel a Hosted subscription, please give us a call at 1300 756 663 (AU) or 0508 444 999 (NZ) and we'll get that sorted for you.
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Hi, i would like to terminate my monthly subscription but can not. The phone number assigned to call on is not being picked.
Is this a trick to force us into something we donot want to continue being part of?
OR why aren't they picking our calls?
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And they won't answer that number. I don't know what that cost for me to sit on hold!!0
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I want to cancel a new subscriptions , After Staying on line for hour , Noone Pickup. This company is really cheating0
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Hi Reckon
I have just want to see how your payroll work and after I enter my credit card, I just realize that the application is not suit me. I been look for where I can
1- cancel my 30 trial and my future subscription - BUT NO WHERE that i can cancel
2- I can not remove my credit card
3- I called the number 1300 756 663 BOTH of you department SALE & SUPPORT are NO ACCEPTING INCOME CALL
Do you give your customer a choice? or just trapped your customer to use your app and pay for it.
I would love to see the instruction on the customer portal , where the Billing there SHOULD BE A BUTTON TO UNSUBSCRIBED
please response to this post asap. Thanks0 -
Hi Reckon
Here we have all the same problem.
I want to cancel a new subscription. But there's no contact email and the contact number I found from google was only automated answering machine, no pick up no leave a voice message function or no call back service.
I have just want to see how your payroll work and after I enter my credit card, I just realize that the application is not suit me. I been look for where I can
1- cancel my 30 trial and my future subscription - BUT NO WHERE that i can cancel
2- I can not remove my credit card
3- I called the number 1300 756 663 BOTH of you department SALE & SUPPORT are NO ACCEPTING INCOME CALL
Do you give your customer a choice? or just trapped your customer to use your app and pay for it.
I would love to see the instruction on the customer portal , where the Billing there SHOULD BE A BUTTON TO UNSUBSCRIBED
please response to this post asap. Thanks
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Reckon Data Recovery Team
How to ask good questions on the Reckon Community
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Reckon Staff