Reckon Hosted won't let me enter an employees tax file number

Arthur BortzArthur Bortz Member Posts: 38
edited June 11 in Accounts Hosted
When I enter  a TFN it says lank spaces not valid, but there are no blank spaces

Comments

  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited October 2019
    It's nine digits. You need to enter leading zeroes
  • Arthur BortzArthur Bortz Member Posts: 38
    edited October 2019
    I have entered the nine digit tax file number
  • Arthur BortzArthur Bortz Member Posts: 38
    edited October 2019
    but get the same error message
  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited October 2019
    The TFN is invalid. Get your employee to check
  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited October 2019
    Are you entering spaces?
  • Arthur BortzArthur Bortz Member Posts: 38
    edited October 2019
    not entering any spaces
    Checked TFN to her tax return and it is correct
  • Kaitlyn1798Kaitlyn1798 Member Posts: 32
    edited December 2019
    I am getting the same on mine
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