IMPORTANT INFO - Multi Factor Authentication for Reckon Accounts Hosted 🔒

Hi everyone

We wanted to give you a heads up on upcoming changes on Multi-Factor Authentication (MFA) with Reckon Accounts Hosted.

Ensuring the security of your data is a top priority for us at Reckon.

In line with this commitment and the regulations set by the Australian Taxation Office (ATO), we are implementing mandatory multi-factor authentication (MFA) for Reckon Accounts Hosted starting from May 2024.

Multi-factor authentication is essential for strengthening your data's protection. By combining your password with a second authentication source, such as a mobile device, MFA ensures that only authorised access is granted and protects your account from cyber security threats.

From May 2024, you'll be presented an MFA prompt after logging in to Reckon Accounts Hosted once in a 24 hour period, adding an extra layer of protection to your account.

To ensure a smooth transition, we're encouraging our Hosted users to set up MFA now 🙂

After logging in to Reckon Accounts Hosted, click Login Security Settings (MFA) under the Useful Links heading on the Welcome screen. For detailed instructions, please check out our MFA guide here - MFA (Multi-Factor Authentication) in Reckon Accounts Hosted

If you have questions around MFA for Reckon Accounts Hosted check out our Frequently Asked Questions (FAQ) here - Frequently Asked Questions - MFA for Reckon Accounts Hosted ℹ️🔒

We really appreciate your understanding and thank you for your co-operation in this. If you have any questions or concerns, please feel free to leave a reply below.

Comments

Carmel Howard

@Rav,thank you for your reply. I am entirely across the requirements of MFA as a BAS Agent of many years. The point I am making is that all the other accounting programs I use that require MFA have implemented it at the User level. There would be no shared login if you implement it at that stage as every user would have their own password, and the MFA would be linked to that - not the Licence. Some of the work-arounds above that involve sharing codes are quite counter-intuitive to the whole reason we have MFA and I would think would be in breach of the ATO requirement. I really feel that the only practical and financially viable solution is to change my current RAH clients to other software that approaches this differently. Is there any chance that Reckon could implement the MFA at the User level?

Barbara Allen-Guthrie

Yeah we know you are being compliance, but Reckon does need to hear everyone to understand the bigger picture of reality before lots of clients leave Reckon behind for good.

If no one comments, then you are not aware of the trouble caused, and then help solve it.

Acctd4

@carmel I think it’s important to note that Hosted is not “online” like the others though, it’s the desktop program that’s being ‘Hosted’ on Reckon’s own servers so this has more integration/linking challenges than the Cloud products 😬