Asked to Download 2015 Tax Table - Already Have

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  • Updated 4 years ago
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I get a call from my boss this morning asking me how to enter Reckon. I instruct him over the phone then he tells me I have to update the tax table to 2015. He couldn't access R2 and a box appeared asking him to update or continue.

But I already did that - 2 weeks ago. Why is it asking me to download it again? I cant even access R1.

Please help!
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Kellie Riek

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Posted 4 years ago

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Mirko, Alum

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Hey Kellie, please try to have your boss remote disconnect his session and try to log in again to R2. It sounds like his profile is still logged in to an older session. Let me know how you go!
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Kellie Riek

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Hi Mirko,

Its worked for now. Ill let you know if I cant get it working :)

Thanks