Hi I am trying to make a year end copy for the accountant, but keep getting a message "File not copied". Any suggestions?

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  • Updated 4 weeks ago
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Stuart Gordon

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Posted 4 weeks ago

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Diver Dave

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Stuart, can you explain a bit more of what steps you've taken before receiving that message?  Have you checked that the file has not actually been created?
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Stuart Gordon

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Hi Dave
I’ve tried using different file names and different destinations. Looks like it’s processing then that message pops up. And it hasn’t arrived in destination.
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Diver Dave

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Sounds very odd, Stuart.  Have you tried Validating and Super Validating your file?  Another thought would be to make a copy of your existing file and then try the year-end process from there.
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Stuart Gordon

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I've validated.
And if I just try and copy file I get same result - not copied
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Diver Dave

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Can't really help further, I'm afraid, Stuart.  If Year-end Copy doesn't function, maybe edit copied file and manually delete all transactions outside the last Financial Year.

The other option would be to run a Transaction Report on your file for the last Financial Year and send that to your Accountant.