hi, I can't get an employes TFN to accept, its keeps saying "not a valid TFN no spaces allowed" I'm not using spacs it does accept 111111111

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I can't get an employees TFN to accept, its keeps saying "not a valid TFN no spaces allowed" when I'm not putting spaces in!! It does accept 111111111
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Peter Cooper

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Posted 1 year ago

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Linda Putland, Accredited Partner

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Hi Peter - have you checked there is no space right at the start?  failing this, then I expect the TFN you have been given is incorrect... and maybe the error message is just a bit vague?
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Kevin Russell, Accredited Partner

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If it doesnt accept the tfn its because it is incorrect. Get youre employee to check theyre records
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Luke, Technical Support Team Leader

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Hi Peter,

I've just tested putting this TFN number into one of my employee records and it's accepting it fine.

As Lind as said, please ensure there is no spaces before the first digit or after the last digit.

Let us know how you go.

Luke.