Hi Reckon Team - Printing is extremely slow since your upgrade - takes me over 30 seconds to prepare & print 1 invoice

  • 2
  • Problem
  • Updated 2 weeks ago
  • (Edited)
Hi Reckon Team - Printing is extremely slow since your upgrade - takes me over 30 seconds to prepare & print 1 invoice - please provide advice on how to improve this as difficult to run a small business when printing is so abysmal.  I am using Chrome & FireFox and both are just as slow as each other
Photo of Jill Hayman

Jill Hayman

  • 80 Points 75 badge 2x thumb

Posted 1 month ago

  • 2
Photo of Ray

Ray

  • 244 Points 100 badge 2x thumb
I'm having the same print issue. What used to take 4 or 5 seconds now takes over 20 seconds since the last upgrade. My whole system is slower since the upgrade at the beginning of the year, taking 3-4 minutes to generate reports that used to take a few seconds. Now with the delay in printing since the last upgrade, I'm considering changing brands.
Photo of Gavin

Gavin

  • 544 Points 500 badge 2x thumb
HI Jill.  I too have a thread going trying to address this issue as well, but the response from Rav has been less than helpful.  I am trying to get out of Reckon how wide spread this problem is.  What they have promised in this "upgrade" has delivered the exact opposite.  Anyway my thread is titled "Time to print too long!!"  Cheers.
(Edited)