Hi we ran a subscription update last week and now payroll is unable to email payslip. Both Payslip an and Payment summary were set at "Both"

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Hi we ran a subscription update last week and now payroll is unable to email payslip to our staff. i checkke and both Payslip an and Payment summary were set at "Both " for all staff. what can we do?
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Son Bui

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Posted 1 month ago

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Kerry

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I had the same problem, close down your email program, then try to email the payslips, they seem to go through ok.
It was suggested in this forum, I tried it and it seems to work.
good luck