How do I delete journals that were created as a payment run in Reckon One, whilst the wifi was too slow,it generated 4 entries while finalising the payment run, the correct entry was duplicated 3 times. I cannot find out how to delete or reverse these 3 rogue entries.
If you could confirm for me, did you click the finish pay run button multiple times because you thought nothing was happening?
I'm suspecting these multiple journals were created either due to the reason above, or due to your slow connection.
Moving forward, to remove the multiple journals you would need to undo the payrun and then delete the payrun. This will delete the multiple journals. Unfortunately, this would mean you would have to process the payrun again.