How to apply Debt Recovery payment to Customer invoice

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Sheryl_10313093
Sheryl_10313093 Member Posts: 57 ✭
edited May 2020 in Accounts Hosted
I have received payment from the debt recovery agent for an overdue invoice.  I need to record the payment came from the agent but apply it to the invoice.  Can I please get advice on how to do this?  Also, it is not for the full amount.  The remaining amount will be written off as a bad debt.  Advice appreciated.

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  • Kris_Williams
    Kris_Williams Member Posts: 3,307 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    I would receive the payment received from the client so to mark it off against the invoice and use the memo column to state it was received from the agent. Then write off the balance by way of an adjustment note to bad debts
  • Sheryl_10313093
    Sheryl_10313093 Member Posts: 57 ✭
    edited April 2020
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    Thank you Kris.

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