HOW TO: Find and view the log file showing email messages sent from Hosted

  • 1
  • Article
  • Updated 2 months ago
  • (Edited)
There is a log file showing the email messages sent by the Hosted platform.

Login to the Hosted platform.

Launch the Hosted application.

Click on the Toolbox icon and click the download icon

Select the Q:\Log folder

In that folder you would find the log file describing emails that have been sent.

File name format: QBMailClient_xxxxxxxx.log  
(Where xxxxxxxx will be the date email sent.)


If you download that file to your computer and open it in a text editor or Excel you can see something like the example below.

A new log file is created when the first email of the day is sent and is updated throughout the day.  A new file is created each day. 

See this KB article for additional details.

Consider adding your own email address in the BCC field of the Invoice template.

In the Hosted application click on the menu bar:

Select Edit
Select Preferences
Then Send Forms
Then Company Preferences
Then Bcc 

This will send a copy of any invoices you send out to your own email address.

In your email software, you can create rules to automatically place these in an email subfolder.
This will give you a copy of all the invoices that are sent out.


Data Recovery Team
Photo of Data Rec

Data Rec, Employee

  • 9,420 Points 5k badge 2x thumb

Posted 11 months ago

  • 1
Photo of Annette Lavey

Annette Lavey

  • 112 Points 100 badge 2x thumb
Thank you..this was very helpful
Photo of Data Rec

Data Rec, Employee

  • 9,420 Points 5k badge 2x thumb
Glad we could be of assistance.