How to get invoices in date order on the statements?

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  • Updated 8 months ago
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I cannot figure out how to get the invoices on the statements that I am producing to be in date order, to be honest it looks VERY bad, if you don't have a statement in order. I'm using Reckon one. 

Any help would be much appreciated. 
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Tanah

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Posted 9 months ago

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Shisir, Employee

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Hi Tanah

Thank you for bringing the issue up. It appears that if there are more than two transactions for the same customer on the same date, the sorting order on the statement is broken.


The issue has been reported to our product management and hope will be soon rectified.


I apologise for the inconvenience.


Regards


Shisir
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Tanah

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Thanks for the reply Shisir. 

However even if the same customer has no transactions on the same date the sorting is still broken. Its more like if the customer has more than two invoices in general the sorting is out of order. 

Is this something you have heard of as well? And do you have a timeframe for when this would be fixed? Thanks again. 
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Shisir, Employee

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Thanks for the update Tanah,

Yes, you are correct, I could replicate on the situation where there are no duplicate transactions too. I have passed this info on to PM.

Unfortunately, I do not have ETA on this yet.

Regards

Shisir
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Shisir, Employee

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HI Tanah,

Just to inform you that this issue of Statement not appearing in order has now been resolved.

Regards

Shisir