I use Reckon Hosted for my Business & I have sold the businees and want to have historical access to my company file.

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  • Updated 10 months ago
I use Reckon Hosted for my Business & I have sold the businees and want to have my company file & the ability to be able to read it on a single PC. This will eliminate the ongoing monthly service fee for access. I just need to be able to read the company file. What are my options??
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Brendan

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Posted 10 months ago

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Kevin Russell, Accredited Partner

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You are entitled to a free copy of single use Enterprise for your desktop. Contact Reckon Hosted support
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Michelle Mills

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According to Reckon when I asked for the desktop licence a few years ago that we had previously been supplied with I received the following:-

"As advised before we provide a complimentary desktop licence with Accounts Hosted Premium licence only. You may call us on 1800 732 566 for further assistance on the same.

Please let us know if you spoke to someone who advised you that you will receive a complimentary desktop licence with your Accounts Hosted Standard Lic."

I pay for 10 Reckon Accounts Hosted licences which are now $630.00 p/a without the desktop licence still.


Good luck with Customer Service.
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Kevin Russell, Accredited Partner

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Michelle since the demise of Citrix there is no Premium service any longer. That was three years ago. Happy to help
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Kevin Russell, Accredited Partner

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Oh and why arent you using Enterprise? 6 and a half large is a ridiculous amount of money for 10 users?
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Michelle Mills

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Because I like to be able to access online from anywhere in the world.
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Kevin Russell, Accredited Partner

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And this is why Terminal services was invented. Ten will cost you less than 3k. Throw in Windows server 2016 and you are still in front.