Payroll Premier won't open my company file on start up
Options
[Deleted User]
Posts: 0 ✭
I have installed the 2018-2019 Payroll Premier, and brought across our company details and files. But every time I open Payroll premier, it won't open my company file on start up. I then have to "open a company file" each time. Does anyone know how to fix this so it opens up each time?
0
Comments
-
Welcome to the Reckon community Courtney.
In Windows Explorer go to C:\QPRollV27\Data and delete the file Qcompany.tps.
Now launch payroll Premier again, open your company file, close it and relaunch Payroll Premier. Does the last opened file now open?
regards,
john.
0 -
Thanks John,
Before I do this, I have processed today's wages, will I lose them?
Thanks0 -
Hello courtney,
No, you won't lose data. The Qcompany.tps saves information about the file, including which company to open at launch.
regard,
John.0 -
Thanks John, i think it's working - for the time being.0
-
Good to hear courtney.
regards,
john.0 -
Good to hear Courtney.
regards,
john.0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community