Reckon Hosted save changes question

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NarellePaterson
NarellePaterson Member Posts: 112 ✭✭
edited June 2020 in Accounts Hosted
when I close Reckon hosted it gives me a warning saying changes may not have been saved

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,234 Personal Range Expert Personal Range Expert
    edited July 2019
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    If you like i can have a look, call me on 0418907140.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    Sounds like you are clicking on the X to close the Browser tab - instead of actually closing the program by selecting File - Exit... then waiting for the browser window to close and take you back to the Launch page?
  • NarellePaterson
    NarellePaterson Member Posts: 112 ✭✭
    edited July 2019
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    Yes this could be right so if I do this changes will be saved ? I don't have to do some sort of backup like I used to do in desktop...sorry I am newby at hosted and not much explanation was given when I changed was lead to believe nothing much changed but already I have had printing issues which I have fixed had to allow popups or something I shall try your suggestion and cross fingers. Thanks

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited July 2019
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    If you are not in a middle of a transaction - and click the close button - then you wont lose anything... I always do a monthly backup of my Hosted files and download them to my computer for safety... the Web Servers that Reckon use are backed up for disaster recovery- but you should still do your own backups as often as you want to your B drive (that is provided for you in the Hosted environment)..
  • NarellePaterson
    NarellePaterson Member Posts: 112 ✭✭
    edited July 2019
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    OK thanks I will continue to back up after every usse as I  always did I think

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