Reckon is Email old accounts including latest
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Brett Torney
Member Posts: 2 ✭
Trying to email April account and every email in history is trying to sent. It has now frozen. Any ideas on fixing it as I want the customers to still like me.
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Comments
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yes mine has been frozen for 1 hour ...not happy
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Thanks Hayley. Now I know it is just not me. I hope the emails don't send.0
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Just hope it clears soon , I run another company and I can't open the other company as this company is stuck trying to email . very frustrating
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Ive been busy googling.......
try
control alt page up
this worked for me0 -
this is what i found
A 10 minute job has once again taken hours. Screen has frozen whilst emailing payslips. Have tried logging in/out, waiting, rebooting, logging in using chrome, firefox, explorer etc... no luck. Once again, no one is getting paid - this isn't a one off. I have had continual lagging and freezing issues since your upgrade, and it is so slow. A total fail as far as I'm concerned, and I now absolutely dread logging into QB. Could you please reset my page, and can you please tell me where on earth I am going wrong and having so many issues with this program??
SO
- 198 Points
- totally over it
Posted 6 months ago
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6 months ago
Mirko, Online Community Manager
- 27,938 Points
Hey Selena, thanks for your post and sorry to hear you've been having troubles.
Try pressing Alt+PageUp. There is a support note regarding a different matter, but looks like it's the same issue. Like the support note, it seems like there is a window that needs to be addressed before the other functions can be actioned. Pressing Alt + Page Up brings other windows to the front. https://community.reckon.com.au/reckon/topics/new_reckon_accounts_hosted_hangs_when_exporting_employ...
Let me know how you go.- Like
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