reinstall version from June 2015

  • 1
  • Question
  • Updated 1 year ago
As a small business, we had June 2015 version installed (Reckon accounts plus 2015), but now we use a different software (sorry). We need to access old records from this version, and we still have the installation disk but our installation code no longer works. Customer ID 562274. Can you help? Thanks
Photo of Georgie's Fine Jewellery

Posted 1 year ago

  • 1
Photo of John Gibson

John Gibson, Accredited Partner

  • 982 Points 500 badge 2x thumb
Your best / easiest option would be to approach your accountant as they would have retained a copy of your file on their system. If you have changed accountants since, provide your new accountant with a back-up of your file (assuming you have kept one!) Alternative is to get a local accredited partner to restore a back-up file you have (hopefully) and get the reports you need that way.