I have just run a super report for those employees who have salary sacrificed to super to ensure the RESC figure on their payment summaries is correct because they don't appear to be correct. When looking over the report which shows "RESC amount" there are a lot of random amounts appearing in this column which aren't meant to be RESC and some additional contributions which are meant to be RESC and aren't showing there. Does anyone know why this might be or how to fix it?
All fixed. I had to run through a super report showing RESC amounts and any that were incorrect I went into the transaction and deleted the effected line (ie. 9.5% SGC or salary sacrifice amount) and then re-entered it and saved again. Extremely time consuming but it worked!
Hi Kelly, I am glad you are sorted. I ran the super report and shows 12 months of RESC super payments but only the total $ value of 11 months is appearing on 2 employee payment summaries. The other employees are right. I won't be able to edit and redo each payroll as we lock
I have resolved it. I got the password to unlock. Then I opened each of their pays chose unlock pay, unselected RESC line and then reselected it, entering the same figure as before and saved it. I found it within the first 3 months on both employees, so must have been some change in the payroll item setup