Salary Packaging and STP

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I am having an error getting our file to be approved in the Govconnect portal.  We are a not for profit organisation and our employees have salary packaging.  We are exempt for FBT.  We do a fortnightly payroll and salary packaging is deducted from their pay in every pay run then paid by the salary packaging company to the employee.  I am getting the following error message for a number of employees (I have redacted the name of our payroll item to uphold confidentiality) ... 

The value specified for an item does not match the item type (value = "Salary Package - .........", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevntemp:TypeC) Hint: The Enumeration constraint failed

I am assuming it is an error in the way our payroll item is set up in Reckon.  We use Reckon Desktop.  Any ideas ??
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emma

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Posted 2 months ago

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emma

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Have still tried to upload - any ideas ??
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John G, Information Support Analyst

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Hello Emma,

Sorry for the delay in getting back to you.  

I don't really understand the error you are getting and I note the link provided is no longer active.

Does your situation fall within the bounds outlined in the article:  Invalid Deduction Payroll Type when I lodge my STP File


Hope this helps.


regards,
John
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emma

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Thanks John

Yes, the link from the ATO was inactive when I first received the notification. I’m not at work today and can’t test the workaround in the KB link you provided. I think it will help, it is where I think the issue is generating from.

Fingers crossed for Monday when I try the solution!

Emma