Superannuation Guarantee not calculating for the first employee only
Options
Angela Edwards
Member Posts: 25 ✭
Have just done payrun for week ending 31/07/2018. The first employee hasn't got any superannuation guarantee calculated even though their weekly pay is the same as always. Every other employee has super calculated and after checking their info there is no difference in details between employees. I have not changed any superannuation preferences. We have not encountered this problem before and it won't allow me to change the super amount from $0 to $131-02 manually. As super is reported to the ATO via STP, I cannot lodge as yet as the super amount is incorrect.
1
Comments
-
I've uploaded image - thanks0
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community