Unable to open Quickbooks. i get an error message -1,0. My version is 2011-12

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Roslyn King
Roslyn King Member Posts: 1
edited August 2016 in Reckon Accounts (Desktop)

trying to open quickbooks and a window comes up "User Account Control" do you want the following program from an unknown publisher to make changes to this computer. Program name is DBManagerExe.exe. if I click no then I get error message -1,0.

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  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Rosylyn, welcome to the Reckon Community. DBManager runs the database for QB/RAB. If you do not allow it to run, it would cause difficulties with the program as it is essential  to the software. Try allowing and let me know how you go - Mirko
  • Kevin V. Russell
    Kevin V. Russell Member Posts: 265
    edited June 2015
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    Probably try running as Administrator. The DB  Manager is an essential part of Reckon. It should be running while Reckon is open.