How to resolve script errors

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Suze
Suze Member Posts: 10
edited October 2017 in Reckon Accounts (Desktop)
When I try to terminate an employee a message comes up saying "do you want to continue running scripts?". I do not know what this means but either if I say yes or no the termination process stops. I am using Windows 7.

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  • Jamaiel_6490508
    Jamaiel_6490508 Reckon Staff Posts: 74 Reckon Staff
    edited July 2014
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    Hi Suzanne,


    Welcome to Reckon Community!

    Please try the following:
    1. Do not double click on the actual Company File to open - use the program to open it
    2. Lower down your Internet Explorer Security setting - as the scripts in Reckon Accounts uses the IE configuration
    3. Run the Reckon Accounts as Admin
    Hope it helps!


    Kind Regards,

    Jamaiel
  • Suze
    Suze Member Posts: 10
    edited July 2014
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    Thanks Jamaiel, I tried your advice no 1. and it worked. 
  • UserFromVersion1
    UserFromVersion1 Member Posts: 12
    edited January 2016
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    This reply was created from a merged topic originally titled An error has occurred in the script on this page [line 14 char 6296 "iframes" is undefined]. this error occurs when using the browser inside quickbooks premier ed 2012-13

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  • Mooshie Ervin
    Mooshie Ervin Member Posts: 28
    edited December 2016
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    This worked for me, thank you. I opened the company file in Admin & opened through main program instead of double clicking company file and was able to finally terminate an employee. Thank you :)