WARNING: Error : Opening the cached wizard page

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Mick_6844104
Mick_6844104 Member Posts: 1 ✭
edited September 2016 in Reckon Accounts (Desktop)
I keep getting the above message when opening Accounts Plus and also when trying to Activate the program after a new installation on our laptop. How can I overcome this?

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  • Mirko
    Mirko Alumni Posts: 1,256 ✭✭
    edited November 2015
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    Hey Mick,

    Welcome to the Reckon Community.

    I've done some investigating and found an article which states that this error is present when the ActWzd.html & lcgn.html files are missing.

    If these files are missing you would need to uninstall and reinstall Accounts Plus in selective start up mode.

    For more info please see: http://kb.reckon.com.au/issue_view.asp?ID=1951

    Thanks,
    Mirko

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