when entering a new deposit or payment on my brand new reckon personal plus 2020, and press enter, balance remain unchanged

  • 1
  • Question
  • Updated 2 months ago
when entering a new deposit or payment on my brand new reckon personal plus 2020, and press enter, balance remains unchanged
Photo of Jose Bracamonte

Jose Bracamonte

  • 122 Points 100 badge 2x thumb
  • frustrated

Posted 2 months ago

  • 1
Photo of Diver Dave

Diver Dave

  • 6,664 Points 5k badge 2x thumb
Jose, does happen occasionally.  If you close the program and re-open, is the balance updated?  Have you Validated and Super Validated your file?
Photo of Jose Bracamonte

Jose Bracamonte

  • 122 Points 100 badge 2x thumb
Thanks Mr Diver Dave for answering.
I just Validated the file (I'd done before and weird things happened) and this time it seems to be working. Now about Super Validating, I don't see it in the  same file operation sticker where validation is, and do I have to worry about it once the problem seems to be sorted out?


with thanks 


Jose