wrong installation key cant install update

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  • Problem
  • Updated 6 years ago
  • In Progress
Have recently renewed my licence the installation key has an extra number and does not fit. have entered and checked the number numerous times. trying the download says it has been interrupted and to try later. virus check is disabled when I am trying the download/update.
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Aaron Penna

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Posted 6 years ago

  • 1
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John G, Information Support Analyst

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Hello Aaron,

I notice you spoke with Technical Support this morning.  I hope your issue was resolved.