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Re: Update to 2021 freezing
Yes you are correct, just tested it, mine still does not give me the backup file name though. Good luck, sorry I have nothing to suggest
Re: Reckon Hosted very slow since update
Hi @loypur
There are definitely a very high number of users on the network at this time of year and we've increased the number of hosts to accommodate the higher load. New hosts are added automatically to the server farm if any one of them reaches capacity.
That's one element of it but the other can be your file as well. Do you usually perform maintenance on your file quite regularly? I'm going to link a couple of resources below which have some really good info on keeping your file in tip top shape so that you're getting the best performance out of it.
Rav
Re: Importing Accountants Copy
Hi, QBB is the file format for a backup, not an Accountant's Copy. To restore the file, go the File menu, select to open or restore a file, then select the option to restore a file.
Be aware that restoring the file will overwrite your current file if you choose to name it the same as your current file.
fonts too small on bank accounts etc
good morning,
have just had windows 10 installed on my computer. Now the font on the bank accounts and bills and cheques etc is too small. know how to increase font through windows settings but this only increases the size of the tool bar across the top of the reckon window not the actual accounts themselves - going blind here - help!!!!!!
252458
Re: Salary sacrifice not showing correctly in PAYG Payment Summary
update....found a very helpful previously posted article "STP report not balancing with RESC," that advised that apparently there is a glitch in the system that sometimes causes RESC to not record against the employee record. I followed the instructions, went into each payroll record deleted and re-entered the salary sacrifice, saved and that worked perfectly. Thank you to Shaz Hughes who posted the great and ease to follow instructions in that article x
Larisa
Manually enter Superannuation amounts
I have migrated from STP app to new free Payroll App. I work for a church where the Pastors as Minister of Religion gets paid part of their pay as Taxable Income, which I report to ATO, and part as an Exempt Benefit which I do not report to ATO.
I need to manually enter a Superannuation amount as their superannuation payment is calculated on both pay components but in your new app it only calculates the superannuation on the reportable part. So the Super payment calculated in the app will never be correct.
Re: Restructuring business
Thank you Shaz!
haven't tried it yet but sounds pretty straight forward...... :)
PSCSS