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Long Service Leave - long term existing employee - starting to take LSL
Hi All, I am needing to correctly set up Long Service Leave being taken by my staff. They are entitled to 15.6 weeks of leave at 22 hours per week. They are also accruing additional hours, as they are taking their LSL away from work and remain employed. How do I allocate the total number of hours in their "Bank" then when…
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How do I enter bank fees such as bill payment fees, transaction fees and ,monthly maintenance fees i
How do I enter bank fees such as bill payment fees, transaction fees and ,monthly maintenance fees in Reckon Accounts? Thank you.
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I use Hosted. Backup fails as Reckon logs out due to inactivity. Can I override logout timing
Have tried on numerous occasions to back up but fails due to inactivity or goes into not responding.mode
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Accounts payable
Hello, Is there anyway in Reckon you can check when an accounts payable invoice was posted?
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Employee left off STP report for one pay run.
Hi all I was about to lodge my PAYG for August and found the gross and payg differed from my payroll summary figures. It appears I have left off one casual employee for an August pay run. Should I just do an updated lodgement for that fortnight. I am about to lodge another pay run for the last fortnight but he didn't work…
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HOW TO FIND WHEN/BY WHO A SPECIFIC BILL HAS BEEN ENTERED IN RECKON?
Hi champs! Where do I go to access the log of all entries and/or changes in Reckon by date, user etc? Please and thank you in advance if you can help 🙂 Marco
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Upgrade isn't working
I upgraded all my companies yesterday, and everything was working correctly this morning but this afternoon I got an error that threw me out and when I tried to get back in, it said that I was trying to go back to 2022 year again. So I thought I'd restore from the last backup which took me back to where I was yesterday.…
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Failure to lodge an STP report - the ramifications.
Part of this issue has been spoken about on "many" occasions, but I don't recall having seen anything recently regarding this next matter. If I fail to lodge STP, it is true that a subsequent lodgement for the same employee/s will update the year to date figures with STP. Consequently it has been stated that it is not…
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STP ERROR MESSAGE
Hi Everyone - any idea what this error could be? Im not sure where to begin looking for the text character that the ATO are not happy with!
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I would like to terminate my monthly subscription
I dont wish to continue using the software and would like to terminate my subscription. Cant figure out how to do this online.
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Upgraded to Reckon Accounts Hosted 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts Hosted 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed…
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Adjust previous year RESC payment & submit updated STP
I have to change the $$ amount processed as a RESC payment for an employee for last financial year (it was a 1 off RESC payment for the year made on Pay Run 23/06). I have adjusted the relevant Pay Cheque - unlocked the net pay & updated the RESC Payroll item to required $$ amount. When I run payroll reports for 30/06…
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Running Balance Sheet Report and the Net Assets and Total Equity do not balance.
Running Balance Sheet report and the Net Assets and Total Equity do not balance. I ran the same report a month ago and the Net Assets did equal Total Equity why is there a discrepancy now? Is there a bug in the system? Can someone please explain?Thanks
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STP file will not open or download on Acrobat
Hi there, Could anyone tell me why my STP file will no longer download or open on acrobat. I am getting a pop message saying could not open STP-20230919160424.json' because it is either not a supported file type or because the file has been damaged. I have never had an issue with downloading or opening before. Has anyone…
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Service and Parts Job Management Software
Hi, Does anyone use a Service and Parts Job Management Software that integrates with Reckon Hosted? Any recommendations?