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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Good morning all, We have an employee who is resigning and currently serving their notice period. The employee has been with us for more than seven years. Could anyone advise me on the benefits the employee is entitled to and how to record these in Reckon? Your assistance and guidance in this matter would be highly…
This discussion was created from comments split from: RESOLVED - Failed to setup the connection error - Reckon Accounts Hosted.
Good afternoon all, When entering creditors' invoices into Reckon, the tax amount sometimes does not match the amount on the invoice (usually a difference of $0.01 or $0.02). The tax amount cannot be edited in Reckon as the field is disabled. Is there a way to modify the tax amount in Reckon? Your assistance with this…
Good afternoon all, I mistakenly deducted superannuation contributions from two individuals who should not have been deducted. As a result, my superannuation amount is now showing an increase of $448.80 in Recon. Please assist me in correcting this issue. Your support would be greatly appreciated. Thank you.
I have saved the TPAR in the Q:drive but have trouble finding it to save to my computer. Why is this so difficult? On the old platform this was not a problem.
Good Morning all, I paid the super today, and was trying to enter in Reckon. I went to Employees—>Payroll Centre, and clicked on 'Create Custom Liability Payment' under Pay Liabilities. I then chose the Dates as 'Last Payroll Quarter' and clicked ok. Amounts to Pay are all zero. Could anyone help me with this? I have…
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Hi everyone We're currently investigating an issue affecting MFA codes not being delivered via SMS when logging into Reckon Accounts Hosted, Reckon One and the Reckon Portal. We're currently investigating where this issue is stemming from and hope to have more info to share very soon. In the interim, if you have access to…
Is anyone having trouble with the Authentication code not uploading to the phone. There seems to have been a delay in receiving the code for the past few days
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
