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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
I am trying to access my STP in Reckon GovConnect. I am able to login using credentials, when clicking GovConnect, it is prompting to setup a new user. Any help appreciated
Good afternoon all, I do payroll tax every month and pay on or before 7th of every month. I did the June one too. When I was doing for the June, it was saying that I need to reconcile the payroll tax before 21st of this month. Could anyone help me with this? You assistance will be appreciated. Please advise me the steps or…
Have they changed how this is done, as I am unable to Restore anything to Hosted now as per these directions? Honestly I really struggle using Hosted, Desktop was a breeze
I am trying to round up the net pay by adding 20.50 extra tax in the employee details, but when I process the pay it takes $21 extra so I have to manually override every time
Hello! I have just started using 'banking online centre' for payments to suppliers and employees. BUT how do we pay liabilities such as Super, child support etc when they are not paid via "Pay Bill" where I can choose 'Online Banking' and add eft details into the supplier account. I currently use this window to make…
how do i find an employee's stp payroll id?
Good afternoon all, I did two STP in June - One for the last pay for June month, and one as finalisation. The status for last pay run is still showing as pending. Can anyone help me with this? Thank you.
I accidently rolled over to the 2025 version before completing my STP Somehow, I have now lost my access to my account whether I use the 2025 or 2024 to sign in. I have a backup file which I can hopefull restore to use the 2024 version. I need help to do this
Hi, since updating to the 2025 Hosted version any stock adjustment that I attempt to make seems to crash Reckon. This is happening on different devices and user logins not just on the one. Has anyone else had this issue? Also since updating Reckon on my Mac I can no longer bring up the drop down menu to run a fast report…
Good morning everyone, I mistakenly recorded an annual leave as public holiday during the last pay run. Could someone please assist me in correcting this? Your support would be greatly appreciated. Thank you.
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.