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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Hi everyone, Just wanted to give you a heads up that GovConnect has received an update today which has brought in some highly requested enhancements to your dashboard view. Check out the inclusions of this update below. ✨ Say goodbye to the 'Shared with Me' tab The GovConnect dashboard screen has been simplified to show…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
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Hello, we make RESC payments for 4 of our staff. I noticed that the YTD is incorrect for 3 of them. It is out by 1 payment. We tracked it back to October 2024. Their paycheques show the RESC payment and our Office Manager runs a monthly Super Report to data match and everything is correct and matches there. But for some…
Bank Reconciliation the software has just allowed me to reconcile a bank account with the incorrect date on it, without a warning. I entered the 5th Feb 2025, instead of 5th May 2025 without any issue. Should htere be a warning?
This discussion was created from comments split from: Getting to know the new Reckon Accounts Hosted platform experience! ✨.
Hi Reckon team I love the ability to delete multiple files in the new Hosted upgrade. I just have a suggestion though, it's now become so easy to delete files, almost too easy, so it might be worthwhile implementing a final confirmation message in between clicking delete and the files actually being deleted.
In the new upgrade I found that once I Exported and saved the STP file as usual to the Q drive, it then opens GovConnect again as usual, but when I went to Upload the above file, it just opens my File Explorer which is not where the Exported file is, I can't see how you get to the Q Drive?. Have I done something wrong?
Hello, I'm trying to finalise the years STP payroll data for the business after selling it (but kept our ABN) but it appears the business ABN is not linked to my login.
I backed up and then went to download from the new Files window. I always click on Date Modified to display the latest file in any window. I was a bit confused until I realised that it’s displayed in American format despite Australia selected in the Regional Settings tab. Maybe this is why some people are having problems…
I have double checked the payroll items as per previous discussions. Can anybody advise what else I've possibly done incorrectly?
A number of our users are having difficulty reading their Reckon Hosted screens with the new upgrade. The fonts are light and pixelated. Any one else having similar problems?
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.