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    The power of desktop accounting. The magic of the cloud. Conversations about Reckon Accounts Hosted can be found here.

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    📢 Announcements for Reckon Accounts Hosted

    Scheduled Maintenance.png
    User: "Rav"

    🛠️ Scheduled Maintenance - Reckon Accounts Hosted (29 March 2025)

    Hi everyone! Reckon Accounts Hosted will be undergoing a short period of planned maintenance late on Saturday night, 29 March 2025. Maintenance will commence late Saturday night/Sunday morning between…
    45
    RAH sessions RS.png
    User: "Rav"

    How do sessions work in Reckon Accounts Hosted? 💻

    Hi everyone, Whether you’re new to Reckon Accounts Hosted or a seasoned veteran, we’d highly recommend checking out this info on how your sessions work after logging in to the Reckon Accounts Hosted s…
    626
    MFA for RAH 2.png
    User: "Rav"

    How do I setup MFA for Reckon Accounts Hosted? 🔒

    Multi-Factor Authentication (MFA) on your Hosted account has become mandatory on 15 May 2024 and you will be MFA challenged once in a 24 hour period per device when logging in. Don't worry though, set…
    1787
    View all Reckon Accounts Hosted announcements

    ℹ️ Supercharge your Reckon Accounts Hosted experience with these tips!

  • RAH - Backup with complete verification RS.png

    How to create a backup in Reckon Accounts Hosted with complete verification

    Follow the steps below to create a backup file with complete verification. With your company data file open in the Reckon Accounts software. 1. Click on the File menu > Save Copy or Backup 2. Select t…
  • RAH - Rebuild your file RS.png

    How to perform a data file rebuild (Rebuild Data) in Reckon Accounts Hosted

    As part of a regular data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see eithe…
  • RAH - Verify your file RS.png

    How to perform a data file verification (Verify Data) in Reckon Accounts Hosted

    As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take ho…
  • RAH Best Practices 2.png

    Reckon Accounts Hosted - Best Practices & Tips 💡

    The Reckon Accounts Hosted team has put together a really helpful guide on best practices that will help you get the best experience from your Reckon Accounts Hosted software. Check it out below!

    • 🆕 Latest RAH Discussions

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    871 - 880 of 6.3k
    • Thumbnail for: No Payslip for Employee who 100% Salary Sacrifices to Super
      User: "LivingLearning"

      No Payslip for Employee who 100% Salary Sacrifices to Super

      I have a new employee who Salary Sacrifices 100% of her Wages. There is no Payslip in the list to send. Can someone tell me how to find her Payslip please?
      Answered ✓
      41 views
      4 comments
      Started by LivingLearning
      Most recent by LivingLearning
    • Thumbnail for: Why Employer additional super STP showing as personal super instead of Employer additional super?
      User: "NickCardenas"

      Why Employer additional super STP showing as personal super instead of Employer additional super?

      Set up checked and seems correct unless under tax tracking need to add anything for these? payment summaries/income statements do include the RESC which is fine but unfortunately something not quite r…
      Answered
      282 views
      12 comments
      Started by NickCardenas
      Most recent by Acctd4
    • Thumbnail for: SMS code
      User: "TonyC"

      SMS code

      How long should I be waiting for an SMS code to be sent to my mobile before I can access accounts hosted?
      Answered ✓
      51 views
      4 comments
      Started by TonyC
      Most recent by TonyC
    • Thumbnail for: BAS Lodgement
      User: "agofarm"

      BAS Lodgement

      How do I lodge BAS in Reckon Hosted please. My bookkeeper has always lodged this for me. I have just informed me that she will not longer be doing our books.
      Answered ✓
      51 views
      3 comments
      Started by agofarm
      Most recent by agofarm
    • cropped screenshot stp error.jpg
      User: "KAD"

      STP submission error

      I am receiving this error when sending my stp file. Where do I go to correct this? I have been submitting stp files regularly and now this error has popped up.
      31 views
      2 comments
      Started by KAD
      Most recent by KAD
    • Thumbnail for: Sharing company files with a number of reckon Hosted users.
      User: "Ethel"

      Sharing company files with a number of reckon Hosted users.

      I have setup the users & roles list in the company file section, checked & rechecked it. But then went into the control panel, file management, manage shared folder access, now when in the 'select the…
      201 views
      4 comments
      Started by Ethel
      Most recent by Ethel
    • Thumbnail for: STP phase 2 leave issue
      User: "Zappy"

      STP phase 2 leave issue

      Good afternoon everyone Ive used the holiday hourly pay item I have it mapped to the leave category in STP phase 2 When I look at the successful submission the leave doesnt show up in the correct colu…
      11 views
      4 comments
      Started by Zappy
      Most recent by Zappy
    • Thumbnail for: Superannuation SGA Report
      User: "Barbara Allen-Guthrie"

      Superannuation SGA Report

      Last week I ran the SGA Employer Contributions report from the reports bar at the top, for the last quarter and got $13,727.68 due. Then today I just ran the Memorised Report for the same thing and th…
      Answered
      71 views
      6 comments
      Started by Barbara Allen-Guthrie
      Most recent by Barbara Allen-Guthrie
    • Thumbnail for: Page frozen
      User: "sandrah"

      Page frozen

      I've done a re-start and shut-down and ended the task and still Reckon takes me back to this page and I can't move on! I've also tried Alt + page up/down. Any ideas?
      31 views
      3 comments
      Started by sandrah
      Most recent by Zappy
    • Thumbnail for: Has anybody successfully set up salary sacrifice (non super) in STP2?
      User: "Natalie Shliapnikoff"

      Has anybody successfully set up salary sacrifice (non super) in STP2?

      It's a non profit organisation that has FBT exemption. Basically, we have employees with the following scenarios: Salary $2000 Salary Sacrifice -$500 Adjusted Gross pay $1500 Taxed at $1500 - all good…
      Answered ✓
      211 views
      9 comments
      Started by Natalie Shliapnikoff
      Most recent by Acctd4
    871 - 880 of 6.3k88

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