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Hi everyone Just wanted to give you a heads up on some changes that we've had to implement to Reckon Accounts Hosted's login screen, specifically to the Remember Me feature. To meet the ATO's security framework requirements, the Remember Me option will now only save your Reckon Accounts Hosted user name and will expire…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL) effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
Reckon Accounts Hosted has been upgraded to a new platform experience and we're really excited for you to start using it! We've put together some helpful tips in getting started with Reckon Accounts Hosted new experience below. 💻 Browser permissions After logging into the new Reckon Accounts Hosted platform, you'll be…
Downloading and uploading files is really easy using the new My Files menu which replaces the Floating Toolbar. You can now download or upload multiple files in one go! Check out our how-to video below for a walkthrough on downloading and uploading files in Reckon Accounts Hosted's new platform.…
Hi everyone We've received a small number of reports from Reckon Accounts Hosted users that their logo image has disappeared when printing their invoices after upgrading to the new platform. Invoices that are emailed retain the logo image correctly however printed copies are appearing blank where the image should be. This…
Hey everyone! If you've recently made the switch to the new Reckon Accounts Hosted platform and are experiencing trouble with copying and pasting between your computer and Hosted, or printing from Hosted, the problem might be simple — your browser settings! To make the most of the new platform experience, it's important to…
Its Tuesday and you know what that means, its time for another #TipTuesday! Today I'm going to cover a quick little search tip that might help you get familiar with the new My Files menu. 🔍 Searching When you use the search bar to look for files, it's important to note that it currently only searches within the location…
Is anyone else experiencing a problem with Accounts Hosted shutting down after creating the payroll and finalising? Its happened 3 times now. Each time it logs me out completely and then when i go back in, it hasnt saved any of the payroll information for this period? Thanks Bobbi
How do you process a one off super payment as salary sacrifice - instead of being paid a EOY cash bonus of $20K the employer wants this is to be salary sacrificed. How is this correctly processed in Reckon accounts hosted? current YTD wages $100K- additional payment to be made $20K this is to be paid as super instead of as…
How are all users of a Reckon Licence going to be able to receive a MFA code when you can only set one mobile phone number up to receive code? We currently pay for two licences and feel having a third licence for an employee that only works 6 hours per week most weeks to be a big expense to the company. Our main two users…
Hi Support Team, I have a STP double entry upload on the portal. A co-worker was doing the wages/STP in my absence, and she incorrectly paid someone meaning they paid more tax than necessary, this wage payment was re-done on Reckon on my return. I then re-did the STP upload, and I thought I had selected 'update event' for…
Hi everyone, I would like to print two lists. Inventory Parts Non-Inventory Parts I've clicked on "List", then "Item List", this is the spreadsheet that comes up. Now I need to print up "Inventory Parts" and "Non-Inventory Parts" which are under the heading of TYPE. I hope this makes sense. Thanks so much Rebecca
Hi I wanted to share my companies experience form working with Chandra Wasan and his team a Cosmic Bills over the past 4 years. Cosmic Bills has supplied the interface between Reckon Hosted and our bespoke Filemaker Pro data base management. This has enabled the sharing of data between the 2 platforms and without Cosmic…
Hi , We've got employee working on public holiday at double rate. How we enter the hour with normal hour? at 32 hours or 38 hours ??? Thank you
To match bank data we need to ensure the supplier we use matches the bank statement description. E.g. When doing bank transfers there is no supplier section unless you go into the register and add it which takes more time. Instead to solve this and also transactions in make deposits can Reckon match data by the memo as…
We are terminating an employee and they have requested that the LSS be paid as a Salary Sacrifice to their super, how do I process this payment?
Hi - I'm new here… I'm sure this question has been asked a lot - but I'm just learning to navigate the immense support available. We are using Reckon Hosted. Is there an iphone and/or ipad version of this? I can see there are payroll and invoicing apps - but I'm looking for the full version so that I can work remotely with…
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Reckon Accounts Hosted has the power of desktop accounting combined with the magic of the cloud.
