This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Is there a way to link the payroll item Termination Payment - Unused Leave on Termination (U) to the employees Holiday leave record? When I enter the Termination payment, it doesn't reduce the Holiday Hours owing on his record or payslip to zero, nor does it automatically calculate the 17.5% loading.
We have a number of Suppliers in which we need to hit a certain amount to receive FIS (Free into Store Delivery). Is there a way I can add this as either a "pop-up" or a setting in the suppliers?? Thank You
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I used to be able to select to have the memo field show on the statement. The update to ver2024 seems to have removed nearly all configuration options for the statement and the memo field no longer shows. 2024 is meant to allow this configuration plus lots of others - what's happened? We need to show the memo field again
Hi reckon team. We have Reckon Accounts Enterprise: Manufacturing and Wholesale Edition and desktop. We have company files for AU, NZ & UK I am not an accountant or book keeper and our terrific staff are quite busy with regular work so I am wondering about what's involved and the level of "disruption", if any, we'd expect…
Hi everyone, Pure Black screen appears whenever I try to open Reckon Accounts. The software seems to start in the background, but the screen remains blank, and I cannot interact with it. I have tried restarting my computer and reinstalling the software, but the issue persists. Has anyone faced this problem or found a…
https://youtu.be/7GpFhyOoCyU Finally we have reactivated Bills Automation for Reckon Desktop , this requires actual installation . Send me email if interested to try ,free 100 bills
It’s important to activate the software to ensure the software runs smoothly. Activation is a process that verifies your software license and allows you to use all of Reckon Accounts features. Without activating the software it could operate in a limited mode, or it could stop working after a certain period. In this guide,…
Hi, My reckon has gone slower after upgrading to the new version 2024. My invoices and all transactions are not just slower than usual. It was faster when I used 2023 . And even support is really poor they give an excuse as they are not trained on technical support.
I have recently upgraded to Reckon Accounts plus 2024 and for some reason the normal settings I have entered for previous versions do not save and my company file does not automatically back up on close. I have followed similar threads and logged in as an administrator and it now keeps the file path, however will not seem…
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