This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Good afternoon everyone My client is using a hotmail email address in his business I was trying to set up the webmail in Reckon 2024 today with no success The outgoing mail server is set as smtp.office365.com using port 587 The mail service isnt working I came back into the office Upon checking the outgoing mail serverā¦
Hi, why is there a section in Reckon premier desktop in the customer payment tabs that lets you input card details and exp date? Can you process CC payments through Reckon Destkop. Is this to work with the papal option? I did think it would be handy to be able to print out the customer card details with the collectionā¦
I've been exporting reports to excel for years but suddenly can't as the excel options are greyed out. The pathway to where I would save these reports still appears however that is greyed out too. The only option that has working functionality is to export to .csv Would appreciate any solutions or suggestions ?
Hi, Just wondering what the tax tracking type for Uniform Deductions should be? The employee currently pays back 25% of the cost for uniforms as a deduction from their pay, but the only tax tracking code I can see to allocate is Deductions (union fees). Is there something else to use instead?
I am trying to generate a Sales by Customer Summary report that sorts (and sub-totals) by Customer Type, rather than filtering by Customer Type.
Hi I used to have a much bigger business, where accounts premier was needed, now I have only one employee, so Just the two of us, I still need payroll Invoices and PO's , what can I down grade too, would still like it to be a desktop, but just don't need a $900.00 program Regards Alan Watson
Hi We have an employee who has been working for us as a casual and is about to begin as a full time employee. What is the easiest/best way to move the employee from a casual/hourly to full time/salary? Do we need to terminate them and create a new employee profile or can we use the employee's current profile and changeā¦
Hi Rav, hope you can help with this query. I setup a working holiday maker employee with Tax code "TFN" but i should have used "No TaxCode". When i realised my mistake i amended the tax code part way through the FY. Right now on her income statement, it has split the income into Salary and Wages and Working Holiday Makerā¦
Hi, On uploading my first STP file I notice the STP Gross figure is different by the Salary Sacrifice. This was not the case last year. My Payroll Summary Gross always equalled the STP Gross File figure. Has there been a change & do I just always subtract the Sal Sacrifice to check I have balanced? Any suggestions Pls?
I have Reckon desktop and use Govconnect to lodge STP files. MFA has been setup to send an SMS to my phone and has worked ever since STP stage 1 was initiated with the code being received within seconds of it being sent. Today, however, the code is not being received and I am unable to lodge STP files via Govconnect. Iā¦
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