This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Just upgraded to V34 and I can no longer email forms directly from the software. I have made no other changes to my settings. The error I get is : "Reckon Accounts has detected an email connectivity issue with attempting to email the remittance advice. Please try again" I am connected to the internet, outlook is open. Iā¦
Hi, has anyone else had any of the below Balance Sheet figures HUGELY INCREASE on multiple accounts from PRE-Update printed Balance Sheet to AFTER up-date Balance Sheet figures? Inventory Asset BAS Payable Tax Payable Retained Earnings and the list goes on as all related in some way Have already spent numerous hours on theā¦
I have tickets/case - AMEX 115.09ā-Ā CAS-360389-T2R9K7 RKN:00000000252000029962 + AMEX $115.09 RKN:00000000110000004026. over 3 months ago. I have called and just get the runaround and virtually refusal to put through to a supervisor. All very frustrating. web ticket and emails are ignored. What can i do?
I have a client with a huge file trying to upgrade to 2025. The backup won't work so we are using a portable data file. When trying to we get the error message Syntax error near '-' on line The company file is 2,570,204 kb. A full verification backup hasn't been done for a long time and the backup now doesn't work. Theyā¦
Hi, I am reasonably sure I know the answer to this question, but I thought I would ask it anyway. Have a client who wants to run an Unpaid Bills report showing Classes. Does anyone have any suggestions, taking into account that Classes are primarily designed for P&L Trading Reports? Thank you
We have a client who has hired equipment for the last 6 months @ $300 per invoice, they have decided to buy out equipment. We are refunding them $1800.00 as they have overpaid hire. I have written out a cheque to them but it now says they are $1,800 credit??? I don't know how to fix this so their balance is zero? HELP!ā¦
I created an Employee yesterday but it does not appear in the Employee Centre. What report do I use to see the Employee Number as when I add that item to the Employee contact list it does not pull through. Reckon will not allow me to use the Employee Number again so it must be somewhere?
this may be a very silly question but how do I tell if we are on STP2 ?
We use Reckon Accounts Premier Edition 2022. When I try to print the Business Activity Statement, it comes up with 'Reckon Accounts - Unrecoverable Error. Reckon Accounts has experienced a problem and must be shut down. Code: 00000 20132." What am I suppose t do? Could you help with this please. Thank you.
I need advice please as to when a client creates Assess Finance Charges from the Create Statements window (approximately 30-40 every month) that a Tax Code is not appearing nor is it showing on any Tax Reports. This obviouly throws out the comparision of the PL to the Tax Reports. Any advice would be appreciated.
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