This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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The ATOās Small Business Superannuation Clearing House (SBSCH) will close onĀ 30 June 2026. If you currently rely on this service to pay employee super, youāll need to move to a new clearing house before this date to stay compliant. To support you through the change,Ā Reckon has partnered with Colonial First StateĀ to offerā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
We have processed 2 pays periods and 2 employees had incorrect super percentage applied. We have already paid the Super to the Clearing House. Am I best to Unlock the pay and correct the Super, rerun the super report and pay the difference to the relevant employees through the SCH? ORā¦ Do I do an unschedule pay run andā¦
Employee has exhausted all of their leave I'm trying to create a pay slip for 38hr no pay annual leave, but it puts annual leave hours into negative and pays the employee. How do I avoid this? Thanks
I calculated all staffs LSL back in August 2025 and entered the accrued figure into each employee. I have. just notice checking myself the accrued figure has not changed since I keyed in my original figure. It should not make a difference if it is set up to be every pay of every hour. I have worked every week since theā¦
Hi all, It started this morning with not being able to reconcile Dec bank statement correctly, no matter what I did I could not get it to balance so ended up with a discrepancy entry for the first time in 25 years of using Reckon!! Now, my reports are not calculating correctly, the total shows 14,206 however should beā¦
i have recently updated my computer to windows 10 now i cant open my company files it or comes up with error message -6123,0 i have tried to open it many times and same result. could any please help me. thanks craig
Hey guys, Is there somewhere in Preferences to make the "Write Chqs" page retain the last entered Chq No. field, and go straight to the Payee field? If I've gotta enter 50 EFT's, I use EFT as the chq number, but it always returns to a number on the next chq. I found the preference to start on the payee field, but the chqā¦
the STP Gross Figure is $307,724.58 but payroll Summary using the below table is out $268.61. How do I find this difference pls? It normally balances however not this week.
On a new Win11 PC with Reckon Accounts plus desktop, I can't send invoices as the stupid new outlook is not allowed and if I select outlook classic, I have to overcome several popups of error messages Why can't we choose custom email clients like in my case Thunderbird????????
We have been requested to pay child support. Do I need to set up a new code in STP? How do I enter and pay child support through weekly wages? I guess I need a separate item code. Any help greatly appreciated. Thanks.
Hi Team, How do I remove myself as the Administrator and change it to another Team Member that is taking over my roll? She's already set up as a User with all access but can't do certain tasks in her log in (e.g. change the closing date)
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