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Printer not Activated -60
Hi. I have a customer that have issues for the last few days with when they try and email invoices they get the error " Printer not activated, error code -60" We have done all the normal things of remove printer reinstall printer. The About page of the printer says its "Licensed to Reckon limited" On some of the Amyuni…
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Salary Sacrifice - amounts no longer automatically showing
Hi everyone, I have had Salary Sacrifice amounts for 2 employees automatically appearing (fixed amount per week) when I run payroll, up until the beginning of March 2023, when the amounts dropped off for some reason. Has this happened to anyone else? How do I best 'fix' this - just add the total Salary Sacrifice amount for…
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Program will not open
My Reckon One program will not open. All I get is an error msg: Error # 19854 44130 !szFileBuffer.empty0 Does anybody have any ideas Cheryl
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LONG SERVICE LEAVE
How do i set up long serve leave and then cash it out. ie the employee is still working. I have set up other holiday as LSLbut the payslip still shows that I have cashed the lsl out but it still says that LSL still owing
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How do I delete old Purchase Orders?
We order a lot of products from Bunnings and unfortunately, Bunnings don't always put purchase order numbers on the invoices so I'm left looking through a lot of purchase orders to match up and sometimes, they don't always match up. How can I delete purchase orders that aren't being used and won't be used? We're going back…
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Accuring a Bonus Payment
I have an employer who asked me to enter accured bonus payments for period ending Mar 2023 and they intend to pay them in April 23, but want to see them in March reports. I entered them as 28.4.23 in Payroll but of course they don't show in the March 23 report. I am worried that if I enter them in March 23 then they will…
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How do I setup NON-Super Salary Sacrifice as a Payroll Item in Enterprise: Prof Services 2016?
Hi, my organisation has been endorsed as a Public Benevolent Institution (PBI), and all employees will commence salary packaging soon. The tax free capped limit for us is (FBT Exemption Threshold) is $15,900 ($31,177 grossed up). The salary packaged portion of their pay will be paid to an organisation called CBB and…
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ℹ Reckon Accounts Business 2023 Desktop release information
Reckon Accounts Desktop 2023 release information Hi everyone We just wanted to give you a heads up on the change in release schedule for Reckon Accounts Desktop software. Traditionally, there have been two releases for Reckon Accounts in the year - one in March (R1) and one in June (R2). However, from this year and onward,…
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Error code
Hi, I just tried to open my reckon and had an error message,19854 44130. Can anyone help me. Cheryl
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Cannot communicate with the company file
Everything working yesterday. Logged in this morning and this. We are running premier edition 2022. Can anyone offer a solution please?
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Reckon is unable to convert to single user mode
Good morning Team, I have been seeing a lot of discussions and questions in here regarding difficulty in converting to multi-user mode. Just wondering if anyone has come across the opposite: further our class issue re: IIF file upload, we are unable to convert to single user mode for Administrator to amend transactions or…
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Tax Deducted from Pay Roll.
I have a just processed a new part time employee on a fortnight pay cycle. His gross salary is $1276.92 and the tax deducted is $160. The employee advise that the tax by tax calculator should be $118.04. My Reckon Enterprise Tax Table Version is 2223312 and updated as at 1/7/2022. Can someone explain the reason for the…
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End of Month Reports
Hi Community What are the best end of month reports for financial reporting apart from PnL, BS and CashFlow. Is there one report or perhaps a modified report that captures all the data and highlighting all payments from both BS and PnL and bank balances?
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Company File has been lost and I have to abort the program
When trying to open my company file I get a message saying the connection to the company file has been lost and I have to abort the program. I have restarted computer and changed the name of the extension nd to ndold. I'm at a loss. I am unable to open the data file to do a rebuild and verify
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ABA files not supported by Apple iOS?
Hi, has anyone had a problem with uploading an ABA file to a bank site and then being unable to authorise the ABA file via an Apple iphone/ipad? This situation has occurred today following a recent change in Macquarie Bank's online banking platform. Any help or ideas appreciated, thanks. Denise