Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

This category is for conversations related to all versions of Reckon Accounts Business (Desktop)

Expense report to exlude unpaid liabilities
Hi how would I go about creating a custom expense report that lists all expenses but excludes any unpaid liabilities
Shutting down during backup
This discussion was created from comments split from: how do I deal with Petty Cash.
Printer not Activated -60
Hi. I have a customer that have issues for the last few days with when they try and email invoices they get the error " Printer not activated, error code -60" We have done all the normal things of remove printer reinstall printer. The About page of the printer says its "Licensed to Reckon limited" On some of the Amyuni…
Unpaid Liabilities showing in Profit and Loss under Expenses
Hi is there a way for the profit and loss report to not reflect unpaid liabilites (i.e. payg and super)
Duplicate data in Profit and Loss
Hi If we run a profit and loss report it includes unpaid super and PAYG under the relevant payroll expense account. If we create a liabilities payment cheque for June's Super expenses in September, it will include those paid figures again in Septembers profit and loss report. is there a way around this?
How to merge two payroll item
can someone please talk me through this
Supplier bank details report
Hi all, I would like to generate a report that shows all suppliers bank details. Our company has changed hands and I need to supply these details. Any ideas on how I can do this? Thank you
EOY STP file incorrect Gross amount
For some reason an addition after tax for Travel Allowance has been included in the Gross on the STP upload for the 2022/2023 EOY. It is NOT shown on the Payroll Summary in the Gross but as an Additions to Net Pay. Does this mean the information is incorrect that was supplied to the ATO for the Year end finalisation? I…
I have one employee missing from my EOY STP upload
For some reason one employee has not been picked up in the EOY STP final upload. It also looks like for some reason this employee has not been included in any of the STP file uploads. Can you please advise asap.
Payroll Reports including hours
Hi Are there any reports that can be run which include hours for worked and leave taken?
DBManagerEXE.exe requires adminstrator privilage
Hi Have upgraded to 2023 Reckons opens normally but when left unused for a little while comes back with a message "This action requires Windows administrator permission" Goes to a screen for the Utility Application "Do want to allow the following program to make changes to your computer" which has " <path>…
STP error message from ATO
Anyone know what this relates to and how to rectify?
Integrated Application (QODBC) not working after 2023 upgrade
Since upgrading to Reckon Accounts Premier 2023 (and of necessity upgrading our QODBC driver to 23.0.0.351), all of our integrations have stopped working. The error reported is the old "QuickBooks Begin Session Failed. Error = 8004041d, This application is not allowed to log into this Reckon Accounts company data file…
Transfer Estimates and Sales Orders in Accounts Premier
We have just sold our business and will be setting up a new company file for the new owners with the existing customer, supplier, stock lists etc. The active Sales Orders and Estimates will need to be transferred too. There are lots of them and they are complex. The idea of having to reenter them manually in the new file…
How can I cancel the ship to address on PO's
How can I cancel the ship to address on PO's. I have no drop-down tab and a saved address which is incorrect.

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