This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
It looks like you're new here. Sign in or register to get started.
Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed toĀ hide inactiveā¦
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info š Applies to employees with an STSL (Studyā¦
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employeesā¦
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop š Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 andā¦
TheĀ Reckon Community andĀ Help GuidesĀ are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password š Your file password is an important aspect to your security. We highly recommend you read the article belowā¦
As part of a data file maintenance routine, you may need to use theĀ Verify DataĀ function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on theā¦
As part of a data file maintenance routine, you may need to use theĀ Rebuild DataĀ function. 1. Click on the menu sequence,Ā File > Utilities > Rebuild data Click theĀ OKĀ button when you see either one of these dialog windows 2. In theĀ Save Backup to...Ā window, the default folder location will be the last folder you saved aā¦
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guideā¦
Hi I have an employee who has ticked both HELP and SSL on their Tax File declaration. When setting them up in Reckon as an employee I only have the HELP option or SFSS. Do I just tick HELP or does SSL fall under SFSS and I need to tick both thanks Leanne
Here's a few 'NEW' ideas: Reckon Staff / Employees ACTUALLY GIVE A DAMN about it's Clients / Customers!!!!!!!!!! The annual '**** show' called Reckon Update 20** for Desktop Multi-user Licence holders isn't a total and utter cluster ā¦., Very EXPENSIVE IT nightmare and doesn't take WEEKS to get stuff sort by us, theā¦
This discussion has been moved.
If I have to do wages on desktop version occasionally instead of Hosted, when I lodge the STP I will have to select the correct tab in the portal, does this have the same result as if lodged only from Hosted? Also when I go to the reckon portal a window flashes and says something about a whole new look coming. I thought Iā¦
Some of our employee is using Australian Retirement Trust super and Retail Employees Superannuation. When generating the Super by Employee or Super by Fund report these two Supers are not printing neither are the names of employee they are linked too. Any idea?
Hi I am trying to upgrade to large files to V34 and the system will not complete a backup. I have also copied the files into another folder as a backup. Does anyone have a suggestion on how to upgrade without doing a backup of the RA 2024 beforehand? John Peppas
I have an employee who has a hecs debt. As the repayment amount is calculated as a percentage of gross income, do I need to enter the percentage amount in the employees payroll records or does Reckon automatically calculate the amount?
This morning the POS Terminal was working all fine and now a repair the database message has appeared for the POS Administrator Database. Followed the instructions to start the Repair to Database request and the below error message has come up. Any suggestions how to correct the below issue would be greatly appreciated. Iā¦
Hi guys, Anybody else getting error msgs from the portal when lodging STP's? I've had 3 weeks in a row. Click on it and I get this "Either the ATO is down or Reckon SBR is unavailable". I doubt ATO has been down for 3 weeks ā¦ what is "Reckon SBR"? Bad time of year for it! Cheers, Rob
This discussion has been merged.
ā¹ļø Hit the Follow button to be notified on new announcements as soon as they're posted.
Looking for a little extra help? Check out our Reckon Accounts Hosted help guides for solutions to common errors and issues.
Login to the Members Area to access your Reckon software downloads.
Each Reckon software has its own dedicated category on the Community. Click below to browse all categories.
