This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hi all I'm using Reckon Desktop and since the change of STP2 and having to create two new Annual Leave Loading payroll items our holiday pay (annual leave) liability is being incorrectly calculated when we pay employee's leave and leave loading. Both payroll items have the tick removed in "include in "Every hour worked"…
Hi Rav, We want set the access right on journal account, e.g payroll expenses set someone cant to see this accounts. but can see /input other account on journal. Would you please advise for us. Thanks a lot. Best regards, Vick
@Rav Hi Rav, I have an employee supply a valid, incorrect TFN for pays from April 23 - Jun 30 and I have finalised EOF with STP Phase 1 Phone App. He has only just realised the error as his income is not showing in ATO portal. I now have his correct TFN and I am unsure as to how to proceed to fix the issue with STP files…
Hi, does anyone know how to set up an upwards PAYG withholding variation in Reckon Accounts Desktop for an employee who has requested an upwards variation for extra % tax on top of normal withholding amounts? I can see options to enter an extra $ amount (extra tax field) or a flat tax % (Tax % field), but not an extra tax…
Hi, I currently have the RDO's and Saturday RDO's set up under the 'Other Leave Names 1 & 2' in Payroll Company Preferences. I then have these same names in the Payroll Item list as 'hourly wage' type and for tax tracking as Leave - other paid leave (O). This is fine for when the employees actually take the RDO leave and…
Hi Can someone please explain to me how allowances such as meal, travel and industry should be correctly setup in reckon payroll? I am getting conflicting information. Any help would be greatly appreciated. Thank You
I have recently installed Reckon Accounts 2023. The error message I get when attempting to print an invoice or reconcile a bank statement is as shown in the uploaded file below. If I do a search for this file on my computer it finds it, but I can't see it in the directory. The directory is read-only but the files are not.…
Hi everyone. So, when I enter a bill for incoming stock and the price is different, Reckon is updating my purchase price to match, but not my retail price. I have a standard markup... Is there a way to automate this ?
Sheesh - I'm a poor simple farmer with one employee. I did his first pay run for last quarter on 7-7-2023, and uploaded the STP file. His holidays were due, so I did a separate pay run for them on the same day - and uploaded that STP file. So now I go to lodge my BAS, and their pre filled wages don't match mine. It seems…
Hi, Our client has just updated their Reckon Account (Desktop) to 2023 version in order to start using STP Phase 2, starting from 1 October 2023. I assume the employee super will be automatically calculated at 11% after this upgrade. However, we just note that the employee super amount for the July - September 2023 quarter…
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