This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
This message keeps popping up when trying to email invoices or payslips!
I need some help - I have employee that should have been registered as a WHM - Working Holiday last financial year. I am trying to correct this for the new financial year. I have changed the Income Type and entered her home country but the tax has not changed. Could someone please advise.
What does error code on STP2 ,Payee Record Count must be equal to the number of children (PAYEVNTEMP) mean ?
Hi Team, We use Reckon Accounts enterprise 2023 Desktop version and have multiple users. In case we need to make changes to sale price for an inventory item, we need to first change to single user mode and then make the change. Is there any way or exception which allows to change the sale price in mutli user mode without…
For some reason 38 hours is being populated on the very first Payroll Item when entering/creating the payroll in Reckon. I've checked with different Payroll Items and it doesn't matter what it is the first Payroll Item has a default of 38.00. In the employee setup there is no where the hours are entered so is there a way…
Hi Team, We use Reckon Accounts Enterprise 2023 Desktop version and have multiple users. I run 2 company files and prior to upgrading to Reckon 2023 I could open and close these files as needed throughout a day, regardless of who else was working on that file. I was in multi-user mode and no one else had to exit the first…
We currently deduct 2 hours as a dollar figure from employees pays to accrue their RDO's, would this also go to Leave type O ?
As a Sole Trader, I pay my partner with part domestic and part income in one transaction. The domestic side of the payment is marked as 'owner's drawings' and the rest as income. The 'Expenses by Supplier Report' reports the income without the domestic allocation, but the TPAR report includes the Domestic amount. 'Owners…
Trying to send invoices and have been using the same password since February and now it will not accept. Not sure what to do and keeps telling me the email address or password is incorrect. Please advise?
Hi Everytime we log we keep getting reminded about the renewal and when you close the popup it takes 30seconds or so to close. I will be renewing closer or on the day the renewal is due, be great to get rid of the pop up until then, how do I do get rid of the popup? thanks Luke
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