This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
I've just updated to 2023. How to I access the migration assistant to go through the STP2 set up please?
Hi There I'd like to add Bank Account details and Super Account details to my Emergency Contact List. I've gone to Reports and modified my list and saved it into my Memorised List and the heading are coming up but the information is not. How do I get the information and account details to appear on the list? I've attached…
Hi How do I know what to put in this field? I've searched but can't find anything. Help? :)
I discovered an error in my last pay event and had to edit the pay to correct it. I just tried to do a full file replacement and it does not offer me the date of my last (or any previous) submission to replace. What am I doing wrong? Karen
Is it best to uninstall the old version before installing the new one?
Hi We have a new business restructure which happened this FY. I transferred all the employees bar one (who will remain with company 1), the remainder were all transferred over with entitlements to company 2 and all has been well from there. Just about to terminate the employees that were transferred to company 2, in…
I am thinking about moving to another accounting package and would like to know if I can still access my data file after my annual subscription is cancelled.
Hi All, We currently use Reckon Accounts 2021 R1 and are looking at upgrading to Reckon Accounts 2023. The company file currently sits at nearly 3GB which is obviously far from ideal. I want to create a new company file using the existing company file as a template. I am aware of the function to export customers / products…
Hi we have Reckon with premier payroll built into it. We have some high income earners who incur superannuation above the Quarterly SGC maximum. This Super is considered part of their commissions so our accountant has advised to pay it to the employee directly as wages instead of their superannuation account (earning no…
I have had a cracker year for stuffing up my STP reporting. I have not uploaded 2 payroll weeks and duplicated another over the 2022/2023 year. How do I fix this please? I downloaded the data from the STP portal and reconciled again reckon which is how I found the errors. The totals on the STP download does not equal…
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