This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
Hello Team, We amended payroll items in the past (deduction settings) and the amendments never used to affect the previously locked paycheques. On Sunday, we did however have to amend these bonus and commission payroll items and mapped them to the new liability accounts created. The changes however impacted all the…
Hi When trying to install Enterprise I am getting the following error message. The web address shown is incomplete. Typing what I can see just leads me to a home page so is no use. Can somebody please tell me what do from here?
Hi, When running A/P Ageing Summary, I don't have anything outstanding. But when I'm in the supplier centre, I can see some outstanding balances. I open balance report, and it's NIL and looking at the Vendor's transactions it's also shows as NIL. Why is this happening and how do I fix this to NIL as it's not payable. thank…
Hi We have just set up long service leave in our QB - we have Accounts Enterprise 2019.I have just completed a pay run this morning and it appears as though only some employees are accruing the LSL. Please see below screenshots. Both employees have been set up in exactly the same way but only one is accruing the LSL -…
I installed Reckon Accounts 2023 this morning and got a microsoft error. When I rang tech support I was told I had to uninstall Reckon Accounts 2022. What's up wi dat? Zappy
Reckon Accounts Desktop 2023 & STP Phase 2 MEGATHREAD! 💥 Hi everyone! With the release of Reckon Accounts Desktop 2023, end of financial year and STP Phase 2, I know there's a fair bit going on and sometimes it can be a challenge to keep track of everything. The purpose of this post is to bring together some of our key…
I am new to Reckon and cannot find the print / export option in the journal page. Any assistant will be appreciated.
Reckon Accounts Desktop 2023 is now available! ✨ Hi everyone! We're super excited to let you know Reckon Accounts Desktop 2023 is now available! The new edition can be downloaded from the Reckon Members Area or our Software Downloads page. Check out the new updates this year with Reckon Accounts Desktop 2023! STP Phase 2…
Happy Kings' birthday everyone I thought the new release might have come out on the weekend so we could have used the public holiday to install the software. Alas it was not to be. Oh well, need to schedule it for next weekend Out to the garden for me. Zappy
It seems from other threads that the "latest release" of 2022 is compatible with Windows 11. I'm not finding that to be the case, is there a newer version than R1?
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