This category is for conversations related to all versions of Reckon Accounts Business (Desktop)
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Hi everyone We have been investigating reports of Reckon Accounts Desktop v34 and Reckon Accounts Hosted crashing with an unrecoverable error message when viewing an inventory adjustment transaction. What's the issue? This issue stems from a new enhancement introduced in the latest version designed to hide inactive…
Hi everyone, On 2 August 2025, the Universities Accord (Cutting Student Debt by 20 Percent) Bill 2025 passed into legislation. The ATO has subsequently published new tax tables for employees with Study and Training Support Loans (STSL), effective from 24 September 2025. Key info 👉 Applies to employees with an STSL (Study…
The latest edition of Reckon Accounts Desktop includes a new feature to update your super guarantee rate. We've put together some key info and important things to know for updating your Super Guarantee rates in the new edition. How do I update my super guarantee rate? To update your super guarantee rate, click on Employees…
We're really excited to announce the latest edition of Reckon Accounts Desktop is now available! The new edition of Reckon Accounts Desktop can be downloaded from the Reckon Members Area What's new in Reckon Accounts Desktop 🆕 Dual Tax Tables This release of Reckon Accounts includes the tax tables for both the 2024/25 and…
The Reckon Community and Help Guides are really useful resources in ensuring you're getting the best out of your Reckon software experience. Below are a few of our recommended tips! Changing your file password 🔑 Your file password is an important aspect to your security. We highly recommend you read the article below…
As part of a data file maintenance routine, you may need to use the Verify Data function. When you have a large data file, this process can take more than 10 minutes, in some situations it can take hours. Be prepared for this and do not initiate this process in the middle of your workday unless necessary. 1. Click on the…
As part of a data file maintenance routine, you may need to use the Rebuild Data function. 1. Click on the menu sequence, File > Utilities > Rebuild data Click the OK button when you see either one of these dialog windows 2. In the Save Backup to... window, the default folder location will be the last folder you saved a…
Do you already have what you would define as a large file? With your specific company data file open, check your data file size by viewing the Product Information screen - How to view the Product Information screen on Reckon Accounts Desktop or Hosted Is the backup process taking longer than expected? Check out the guide…
We have incorrectly paid someone and have uploaded this to STP. The employee has since returned the funds to us. How can we alter the payroll in reckon that was put through and correct what has been uploaded to ATO via STP? my understanding is that we can't put through a negative payroll - is this correct? What is the best…
Hi. We are selling our business and the new owners are going to use Reckon Accounts. They would like to be able to transfer all the customer and supplier information directly from my copy of Reckon Accounts to the Reckon Accounts program that they are purchasing. Is this possible?
HI, I'm Sue and I'm in Victoria and I just want to confirm I have the correct setup for above leave; we use Reckon Account Premier Edition. Would appreciate your help with this. Personal Leave - Every pay - 1:28 Holiday Leave - Every pay - 2:55 Long service Leave - Every pay - 0:38
We are using Reckon Desktop V34 on a MacPro through Parallels Desktop. We have been doing this for years and had no issues sending emails. Previously we used Google as our email client but since the new changes in reckon and converting to Outlook Classic we haven't been able to send emails regardless which settings we try.…
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Greetings everyone! Stay a while and listen. Today's #TipTuesday is all about handling file care and maintenance. Just as one maintains a car, every company file needs a level of maintenance every now and then to ensure it runs quickly and efficiently. In this guide, I will walk you through all the ways you can take care…
We have paid a supplier bill on behalf of an employee. The employee has chosen to pay the loan back directly to the business bank account rather than from his wages as he will be paying back different amounts each week, depending on the overtime he has worked. I created a chq to the supplier and used the 'Employee…
We have duplicate payroll files that have been uploaded via Reckon GovConnect. What is the best way to remove or update one of the June files to a zero balance? This is impacting the amount of PAYG the ATO thinks is payable.
What can I do to rectify this so that I can print my ABA report which shows the details of employees paid?
Hi We need to change the text in the email body when we send out invoices. I have updated the change in Preference - Sending Forms-Invoices. However, when I send batch, the email body is still the older one, and we have to edit the email one by one. We have over 100 invoices to send out, it's taking a lot of time to do it.…
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