Reckon One is easy & affordable cloud accounting software with features to run every aspect of your business!
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We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
I just tried to sign up for a trial account and my first experience is this... It keeps prompting "Check your username or password". This happens on Chrome and Edge. I am able to log in via Firefox.
We have had an increase in the hourly pay rate. On the payslip, under 'Pay Details' the old hourly rate is showing. Under 'Pay Items' the new hourly rate is showing. I changed the hourly rate to the new rate when I did the pay run for each employee. I then finished the pay run. I then realised I had not changed the pay…
Hi, This has bugged from the outset but just not enough to raise it as an issue until now. When I log into my Portal (Reckon One), then click on my "Book", it opens my book in an new Tab (Chrome user). I'll update transactions, import or whatever I need to do. When I select "Return to Portal", it attempts to open the…
Hi I am trying to create a new employee in Reckon Payroll I keep getting this error message after the 1st screen of entering employee details & before entering the Leave items - this is WAY before we are able to enter any Super info!! It won't let me save the employee details at all. Please help urgently!!
Hi, My Novatti payments have not been working for almost 2 weeks. Customers are unable to pay their invoices by credit card. I informed the Novatti help desk last week and despite messages back and forth, the problem is not fixed. This has a great impact on my business. How will this be sorted. If Reckon offer this payment…
It appears there are not many options to customise a template in Reckon One. I'm trying to upload a png logo which it keeps telling me is too big. The file is 470x125 px (the size it states is allowed) at dpi of 100. Why won't reckon accept this?
Hi, I am doing accounts for a sole trader who gets most of his clients to make payments through a third-party company called Pay Advantage. They direct debit clients bank accounts and settle with their banks before sending him one payment a week to cover all the payments taken from all clients during the week. I am very…
I have been using Reckon Payroll since STP Phase 1 was introduced. While the system is not the fastest nor most intuitive, it was good value and get the job done. My needs are simple... purely STP compliance. My business has only 1 permanent employee and up to 12-15 casual staff (mainly students) per week. They have short…
I am curious if anyone else on here has the same problem I do with ANZ direct bank feeds. At the moment, I have two business accounts with direct bank feeds; one with ANZ and one with NAB. The NAB bank feed updates overnight so, for example, any transactions made on a Tuesday will appear on Wednesday morning in Reckon One.…
Hello Reckon One Community, Having just discovered the functionality of creating ABA files via "Bank Payments", there are past transactions (payroll, other) in the "add payment items" that are already paid and bank reconciled. How can I remove or suppress these so I do not see the same items in the future each time I…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out details of the latest features and enhancements released to Reckon One!
Check out our Reckon One how-to videos for quick and easy tutorials on common tasks.
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