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Want early access to inventory? We're working on some super exciting stuff in the area of inventory in Reckon One and we can't wait to start sharing a sneak peek with our Community 🙌 If you've been looking for inventory features in Reckon One, then we’d love for you to be part of an upcoming beta feedback group. We’re…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
This is a big one. Reckon One has just received an update which includes some very highly requested improvements including the introduction of Custom Saved Reports, a simplified & more intuitive Reports screen and a lot more! Check out the full inclusions below. ✨ Custom Saved Reports are here! We're super excited to…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
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Can anyone please advise ASAP if I delete a processed bank payment - does this delete the transactions in the bank transaction list ?
I accidentally send through a pay run to STP which was not supposed to be sent at all (ie a duplicate payrun) . I need to send an update to STP for that same payrun with a zero balance but I can not create a payrun with zero balance. how do I fix this so that the YTD is accurate for my staff?
Is there any update on producing a report that shows all transactions posted against a particular project? This looks like it has been an issue since 2017. This is a basic report in Xero and other accounting software. A report like the existing Account Enquiry report with the addition of the Project would be suitable.…
Reckon One Payroll question - I have an employee turning 21 in the middle of a pay period. This means her payrate under her award increases. Do I need to do a payrun for the days worked at the 20 year old rate and another payrun for the days worked at the 21 years old rate? Or do I pay her this full pay period at the 20…
Hello, I have one customer who I have been invoicing for a long time. Recently the emails sent via ReckonOne have been undeliverable and the reason provided is: 550 5.7.1 Sender ID (PRA) Not Permitted The emails are not going to the customers spam folder and nothing has changed in terms of their email address. This is the…
Hi, my Reckon One Bank Feeds have been working for years without a problem, apart from missing the odd transaction or two. Now one Bank Feed to a Westpac Credit Card has just stopped working, any ideas ? Cheers, Ron.
Hi team, We are in the process of having our Reckon Desktop data converted to Reckon One (including Payroll). The conversion team have emailed the following: "During this process, we have encountered some errors with your GovConnect access. Specifically, as we begin to create employees, it logs us out from GovConnect. In…
Somehow we have been running two accounts for our superannuation liability One "Super Payable" the other "Superannuation Payable" I would like to merge the two and only have the one account "Super Payable" - as this one is linked to the payroll when i Try to edit the name of the 2nd account to match the 1st one - I get the…
How do I make a transaction rule work when the bank puts numbers in front of the transaction and then the "name' is not picked up eg XXXXXXXXXX2 INV 206938 0186058660COMPOUNDED PAY ANYONE XXXXXX INV 206938 0186058660COMPOUNDED I use rule "any of these words" = Compounded BUT it doesnt work Is there a "code string " to put…
Check out our dedicated Reckon Payroll page on the Community for posts, support content and help with payroll
Check out details of the latest features and enhancements released to Reckon One!
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