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Reckon One has received a significant update today which has introduced new improvements built directly from user feedback! 🎉 Check out details of today's huge update. 🆕 Reckon One's brand new invoice experience! Closed Beta Release We're really excited about this one! We previously put the call out for early access to…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
When there were problems in January with the payrun submissions reverting to draft on this App I accidentally submitted a payrun twice. When I realised my error I submitted an adjustment trying to get rid of the error. Under payruns on the App all looks fine with only one payrun showing correctly. But in the STP records…
There used to be a leave taken report in payroll premier showing the amount of leave taken, type of leave and the dates thruout the year. can you guide me to the similar report in reckon payroll please.
Under Single Touch Payroll Phase 2 (STP2), Workers Compensation payments are defined differently than previously, introducing the division between the employee doing some work or no work at all. Where no work is done – that is, the employee is not capable of doing any work for the business - Workers Compensation is defined…
Hi Community team Is there a particular reason why a warning message is appearing on super and salary sacrifice when I try to create a pay run?
Hi Reckon team I can see there's a pay status indicator on the pay run list screen and it's associated statuses. However that only indicates the submission has been sent but not necessarily if it's been successful or not. Is there any way to add the STP status to that list page as well?
Hi again Reckon team How do I change the message in a payslip email? I can see there is a section under Email Settings which I have added my own message to but this isn't working.
I am trying to add long service leave to my employee's profile and the App lets me enter all the data but when I get to the end of the process the save button doesn't appear to work. The cancel button does and it then reverts
I have an employee who we let go and are going to pay out his notice instead of taking it, can you please advise the steps to set up payment in lieu of notice correctly. thanks
I currently have a subscription with Reckon but when I log in I'm asked to accept new price which I'm happy to do. But when I click accept it's has an error message saying Google can't process? Should I cancel my subscription through google and then resubscribe? I rang reckon and they can't seem to fix this
I have added a new employee's super details however when I have done a payrun it hasn't included the super amount. How do I fix this? Cheers Michelle
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Manage wages, leave, super and Single Touch Payroll for your employees!