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We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Hi everyone, we're super excited to let you know Reckon Payroll has received a significant new update today! Back in September we communicated the change to the sign-in screen for payroll.reckon.com to portal.reckon.com. This was the first stage of a huge navigation upgrade to Reckon Payroll and with today's update, Reckon…
We're really excited to announce a brand new update to Reckon One that not only gives Reckon One a modern new look but also brings all Reckon One functionality under one cohesive interface! Check out what's included in this update! 🎨 A modern new look! Reckon One has been given a makeover with a modern look and feel…
Hi Everyone! 👋 After a big focus on getting Reckon Payroll STP2 compliant, we’re back and focusing on our accounting features, in Reckon One. We’ve been going through all of our customer feedback and ideas, and prioritising our roadmap according to what’s important to You. There are a number of ways that we’ve been…
Hello - When terminating an employee and 2 Annual Leave items are entered (due to annual leave paid at 2 different rates) - only one is recognised as leave taken and the leave balance does not reduce correctly. Screen shots below. The leave balance does reduce correctly when I do 2 Annual Leave items in a normal pay, but…
We have a new employee whose annual leave accrual is not accruing. Personal leave and RDO's all accruing correctly. I have had to manually input the A/L accrual for each pay run. Any suggestions as to why this is occurring please?
Hi, One of my clients has an employee who doesn't have, and doesn't want, an email address. An email address is a required field when setting up an employee in Reckon Payroll. How do I overcome this problem and successfully set up this employee?
Hi We only use Reckon One for bank payments & payroll reporting as we use Reckon Payroll In the last few weeks, transactions for a few older pay runs which have been processed and finalized (one being from 2023) are appearing in the Bank Payments as Payments to Be Made How would I go about removing these? I did attempt to…
I am receiving the following message when trying to access Employees: any suggestions as to why this is occurring?
I can login via the Portal so looks like the upgrade is in place but I can't access any of the employee's error message is Response not successful: Received status code 400 I have payroll tomorrow, any suggestions? Thanks, Bernadette
In the old Payroll Premier app, we could print 3 pay slips per page. I can't see an option to do this in the Payroll app after the STP2 update. Also, is their an edit function for pay slips? Another feature that was in the old app. Thanks
Hi Team, I want know if it's ok to change the accrual in Reckon Payroll as this is how it is in the system. Annual leave = 2.923077 Personal leave = 1.461538 With the way it is currently set, the accrual doesn't always calculate correctly. Example (1.47 instead of 1.46 & 2.93 instead of 2.92) When we had payroll premier,…
One of our employees has opted to salary sacrifice an amount into his super. When I have processed his pay, it appears as Post Tax Deduction not Pre-Tax. I set it up as Salary Sacrifice (SS), should it be set as Salary Sacrifice for Super for it to be Post-Tax?
Hi Rav, I have a casual employee who I need to terminate but no pay is owing. Do I need to create a nil pay run and send it to the ATO the same as if there was pay owing? Kind Regards Jo
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