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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
I am trying to mark my payroll as paid but get the message The journal does not balance ($99,521.50DR vs $97,473.78CR = difference of $2,047.72DR) I had this problem in January and the only solution was to delete the payroll and start again, no furhter reason as to why this is happening has been provided. Is there any idea…
Hi again Rav or anyone who can offer me help so I can move forward to creating pay runs …. please … In the process of completing my employee information I stumbled again on a message about Salary Sacrifice as shown on the screen shot below. We don't have salary sacrifice. It is not our concern. How can I go through? I need…
I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2. Can I ignore this email and does the above mean I have successfully migrated to Phase 2?
Hello If after processing a pay run, doing STP, generating ABA file and making payments you are notified that an employee should have been paid for more hours than they were, is it best to revert the payrun back to draft, amend, resend STP (not update as some figures don't go across) and pay the employer the difference OR…
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Having a new ABN I started filling out the Company Info etc for my 2nd Reckon Book. Everything was going okay. Comes to creating the Super Fund I got stuck after providing the information like the super fund type, name of the super fund, and the unique number assigned to each employer. When I click on the "Create" prompt…
I have some few questions though I believe might be a straightforward procedure but would like to double check as I have not done this in the past years. I have pay runs for the December quarter already submitted to ATO under a partnership ABN. The partnership ended and this December quarter pay runs need to be entered…
I have mainly Part time and casual employees so each pay period all have varying hours but I know the total hours to be paid. This made it easy to post pays and check that you have put the correct amounts in. Payroll Premier (remember the good old days) did it automatically! see attached. Can we please have this function…
I have sent a Reckon Mate invite to employee's, it has been a while and eventually they have tried to accept but now receive message invite has expired. I have gone to resend but that is not an option. It shows employee accepted and revoke. If I revoke do I then get the option to resend? They are a current employee. Thanks,
When I try to enter the pay period of a new unscheduled pay run this alert shows up. I thought there may have been a problem with the software so I left it for a few days, but it’s still not allowing me to continue from this point and lodge new payrun runs. Please assist.
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