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Hi Everyone! 👋 Writing this regular post is one of the favourite parts of my role. We love reading and listening to every piece of customer feedback (and not only what’s shared directly with Reckon; but also far and wide on the internet); digging into it and really understanding what's happening. We work hard on figuring…
From 1 July 2026, employers will be required to calculate and report Super Guarantee using Qualifying Earnings (QE) as part of the ATO's Payday Super requirements. If you haven't completed your setup for Payday Super yet, there are just a couple of steps. ✨ Qualifying Earnings Under Payday Super, super guarantee and super…
✨ What are Qualifying Earnings? Under Payday Super, super guarantee and super payments made under collective agreements, are calculated from an employee's qualifying earnings (QE). Qualifying earnings is a new STP reporting category which includes payments from ordinary hours of work, and some other payments. QE must be…
Happy EOFY everyone! Its that time of year again and if you're starting to get prepared for your EOFY finalisation, then hopefully this tip makes things a lot easier for you. I'm going to highlight a couple of reports that I'd highly recommend utilising to help make your EOFY reconciliation a breeze 🙂 ✨ The STP YTD Report…
Hi, I’m processing a pay run and noticed that for one employee the system is incorrectly calculating an additional $2.92 as RESC. There should be no RESC at all. The gross pay is $1,133.45, so the SGC should simply be 12% of that = $136.01. However, the payslip is showing $138.93, with the extra $2.92 appearing as RESC on…
I have looked and can only find things on when the pay run needs amending. But that is all fine, somehow when keying in the dates of the batch I must have put 1st Nov. instead of 1st Dec. and now I can't find where to edit it. I did start to follow a procedure that says to revert the pay run, attempted that and all these…
Hello. I have tried a new pay run and it keeps failing. The draft will not delete, and I cannot access old submitted pay runs either. The return is always: Failed to load payrun details There was an issue loading this pay run. Any ideas?
This process is a bit of a different one but our award for a MV Salesperson states below (italics) where the employment of a vehicle salesperson terminates prior to the delivery of a vehicle for which they would otherwise be entitled to commission, provided the vehicle is delivered within 3 months of the termination they…
In Reckon One Payroll, reporting Genuine Redundancy Tax Free Component, is it necessary to select ETP Code D, or not make any ETP code selection?
hi When trying to submit pay run it says employee inactive. However, nothing has changed he should still be active.
Hi, I just tried the above as per the announcement but I don't have the option to tick, is there something I need to do to get this to appear? Thanks,
Hi, We have 40 employees and I will need to download each employee's monthly payslip in PDF file and save in the "employees name + month" format. Is there a way I can download in bulk and name them automatically? Many thanks
Good morning, the new payslip feature, the pdf report for all employees for a pay run, is sorting randomly, the pdf is not in any name or number order. I have 68 pages in my pdf report, not sorted in any order, is it possible for this pdf to sort by first or last name please. Thank you, Regards - Gayle
In the old Payroll Premier app, we could print 3 pay slips per page. I can't see an option to do this in the Payroll app after the STP2 update. Also, is their an edit function for pay slips? Another feature that was in the old app. Thanks
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