Totals not updated after STP update

lesley_9730541
lesley_9730541 Member Posts: 89 Reckoner Reckoner
edited July 2 in Reckon Payroll

I submitted an STP update report yesterday (1.7.24) for a pay run on the 27.6.24 - I note the totals have not been updated on the EOYI STP report for finalisation. Can I still do the finalisation or do I have to wait for the update to show or will it not show ?

Thoughts.

Comments

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 346 Reckon Staff

    Morning @lesley_9730541

    Where does the totals are not updated? Is that in the reports or the STP Submission?

    While submitting the EOFY Report, please check the figures if they are correct in the software and so does in the reports and if they're all correct, you should be good to submit EOFY to ATO.

    Please let me know for any concerns/issues. Thank you!

    Regards

    Tanvi

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    The total gross has not updated in the STP EOFY report as I had to change a payment in the 27th of June payroll - that was the updated STP report I sent.

    The EOFY totals in the payroll are correct but the STP EOFY year report has not updated after the updated report sent.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Hi @lesley_9730541

    Just checking, was the pay run that you updated yesterday dated (pay date) 27/6?

    Secondly, did you make changes to that pay run? ie. did you amend anything within that pay run?

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    Yes the pay run I adjusted yesterday was the 27.6.24 pay run

    I had to move the directors fee to salary rather than company subsidies.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Ok thanks @lesley_9730541

    Was that new Directors' Fees item set up with the type; Directors' Fees?

    image.png

    If so, and you changed the items within the pay run and re-marked it as paid then I'd expect to see those balances appearing in the EOFY finalisation for 2023/24

    image.png

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    The EOFY doesn't show directors fees on my report -

    I had Directors fees showing sundry expenses but I have now changed to payroll expenses as per your image above however it still doesn't show in the EOFY STP report.

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    I Rav - If I do a separate EOFY STP report for just this employee the directors fee shows but if I do all employees it doesn't so can I do two separate reports?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Sorry @lesley_9730541

    I should have been clearer, its not so much the expense account that I'm referring to but rather that the Directors' Fees item has been setup as a Directors' Fees-type item.

    Can you shoot me a private message with the name of the book this relates to along with the name of the employee and I'll send through an access request so I can take a look at your setup.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager
    edited July 2

    Hmmm that's interesting 🤔. Yes you can most certainly do multiple EOFY finalisations although I'm a bit puzzled as to why that would be happening in the way you've described.

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    Hi Rav

    Is there any reason why I can't send 2 STP finalisation reports - one separate one for this employee and one for the other employees - this would solve the problem.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Nope, no reason why you can't do that 🙂

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    Thanks

    When I go to submitt the EOFY STP report it says send to Reckon Gov Connect - I haven't had to do that with the other companies?

    Thoughts?

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    And not since we moved to online Reckon payroll - is this a setting maybe?

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    All the normal STP reports go without a problem, just this finalisation report.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,576 Reckon Community Manager Community Manager

    Yes you're correct and to explain this;

    This will occur if you are listed a registered advisor/agent submitting an EOFY finalisation on behalf of a client.

    Currently, when a registered agent sends through an EOFY finalisation submission, it will be diverted and sent through GovConnect rather than within Reckon Payroll itself in order to present the correct/required declaration.

    We've got some work happening to change this and make it all happen within Reckon Payroll like you do with a regular pay run submission which will come through to the service soon.

    For now though, follow the info on-screen to head into GovConnect where you can review the EOFY submission and if you're happy send it through to the ATO.

  • lesley_9730541
    lesley_9730541 Member Posts: 89 Reckoner Reckoner

    Great thanks Rav - all sorted now.

    Thanks so much for your help

    Cheers

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