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Hi everyone, We wanted to give you an early heads up that Ozedi Direct will no longer be an option for SuperStream services in Reckon One from 28 April 2025. To ensure uninterrupted processing of your super payments, we highly recommend you make the switch to Beam, which is seamlessly integrated with Reckon One and allows…
We're super excited to announce automated invoice reminders for Reckon One are here! This new feature is available now and is a great way to take the stress off from manually chasing up payments on any unpaid invoices! Automated invoice reminders have been designed in response to your valuable feedback and is customisable…
We're super excited to announce that Pay Templates are now live in Reckon Payroll! This new feature provides the capability to create, manage and update pay setup information for employees in a single location making it easy to apply settings to multiple employees. This helps save time in manual entry, reduce errors and…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Good morning. I am processing a termination payment for an employee & am having an issue with annual leave hours accruing & showing at the bottom of their final payslip. I did a manual calculation & compared it with what is running through the payrun & all those figures are correct. But when I mark the payrun as "Paid" &…
My company pays fortnightly and the last financial year ended at the end of a pay cycle. I have finalised the payroll for the 23/24 year via the "finalise year" option, but when I try and submit the new fortnighly pay to the ATO via Reckon, the 2024/2025 year does not automatically appear. The pay is showing at the ATO as…
Hi Why would the leave balance not update after a pay run is done. The below staff member had a total of 177 hours, taken leave 76hours but no update. No update on their pay slips either. There's 3 staff members with this issue, all others are correct. I cannot see anything obvious; we use Reckon Hosted. Thank you
Hi, I've ticked 'include annual leave calculation' in pay item—superannuation— leave tab. However, the SGC still can't be automatically calculated in pay run when there is a leave. I need to manually adjust the correct super amount. Could anyone help me out, it's annoying. Thank you.
I'm facing Tech error for EOFY and waited two weeks and still unable to resolve. anyone facing same issue?
I have reverted some pay runs to draft, but i now want to cancel the draft and leave the pay run as submitted originally. If i delete the draft will it delete the original submission
I'm trying to log on to my payroll app on an ipad and keep receiving an error message, "Couldn't load your book." Log on is correct and I receive a third factor authentication code. This problem has been occurring since I first tried to log in after July 1. Any suggestions?
Hi. just as the title says when I try to open the payroll app I get the below screen but there is no available update in the app store.
Is anyone else having trouble logging in to Payroll? It keeps sending a code but will not accept it. I have tried about 15 times and no luck. Thanks
Hi I'm setting up an allowance that attracts super. I've not been able to differentiate between the super options of 'include statutory super' or 'include super guarantee'. How can I determine which one to use? Thanks
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Manage wages, leave, super and Single Touch Payroll for your employees!