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Our teams have been working away on some really exciting upgrades for reports in Reckon One and I’m super excited to share that we’re getting close to putting them in your hands 🙌 Before we roll these changes out more broadly, we’re looking for a small group of Community members to get early access and help shape the final…
Payday Super is coming into effect on 1 July 2026 - and we’re here to help you get compliant, confident, and ahead of the curve ✅ We’re visiting nine locations nationwide in April and May 2026 with clear, practical sessions that cut through the noise and show you exactly what you need to do. Why attend? Understand what…
The upgrades just keep coming and we're super excited about this one! Payruns have received a major improvement in this latest Reckon One release! Check out the full details below. ✨ A new & improved payrun experience! Creating a payrun has been given a major enhancement with the introduction of a full-page editing screen…
Heyo everyone! Its Tuesday so you know what that means… its #TipTuesday! Are you creating pay runs in Reckon One but wondering why you're seeing the ⚠️ Review Details warning on superannuation and/or salary sacrifice balances? There's a really simple reason for it, and its related to using the system generated Default…
I am one of those people that is working before 6am and doing Pay Runs. I find very frequently that the app is useless early morning and just times out or fails to do things like create a pay run or mark paid etc. Are Reckon doing maintenance before 6am or something??? It is driving me insane.
I to edit a payrun which is submitted already to ATO, but when I click the revert back option, a message pops up saying…. "You cannot revert a pay run to draft if it has been included in a lodged SuperStream batch". I hope someone could help me on this. Thanks!
Hi Reckon Payroll Customers, We've had a small number of Reckon Payroll users report to us that their pay runs marked as Paid status are being reverted back to Draft status once pay slips are being sent out to their employees. If you find yourself in this circumstance, please do not attempt to mark the pay run as paid…
I need to reactivate a terminated and archived employee to make a further payment to him. Is this possible. A quick response would be awesome. Thank.s
PAYROLL SCHEDULE REPORT For the past few months, our PDF version of the Payroll Schedule no longer fits the columns onto one page. Is there a reason for this? As a result, we create an excel or CSV file and do all the fitting to page so that we can print off. We don't use a PDF editor other than the basic Adobe. Knowing…
During the setup of Reckon STP, 2 entries were made for one employee. While the original entry was archived and all entries relating to this person were deleted and done again, it appears that STP didn't show this. The ATO shows the 2 entries. Is there a way to combine the 2 entries for the one person? I rang Reckon, but…
I was logged into payroll, went to check an employee's bank details, received an error unfortunately didn't capture it, logged out, couldn't log in for ages, eventually logged in, selected employees now have a blank screen, anyone else having issues with payroll today. I need to process my payroll today!
what do i need to do when its asking me to review details> ive already added the super fund etc but still keeps asking me to review it
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