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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
Welcome to another Tuesday! 👋 Only 11 more Tuesdays until Christmas! 😆 This week I've got a nifty little tip for our Reckon Payroll users that you may or may not have known about. If you're using Reckon Payroll to complete pay runs then you're more than likely sending out payslips to your employees via email as well. Did…
Hi we have one employee and have done previous pay runs for him without a problem however for the pay run today when I attempt to mark it as paid I get an error message that says there must be at least one active employee. The employee is displayed as being active. can anyone help?
I am processing a termination pay including this FN pay which has 3hrs personal leave including. The super is not processing on the personal leave and not sure why I have attached showing that super is ticked to calculate, can you help please as I need to process today thanks, Bernadette
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Hello, Could someone advise how I should go about terminating an employee from payroll with nothing to pay out i.e annual leave/long service They have sick & annual leave accrued but they are not being paid out as it's the business owner retiring. I just need to delete them from our payroll book but not sure how to exactly…
Hi, I need to change my ABN details in Reckon Payroll due to a company restructure. From what I've researched it seems I need to setup a new account is that correct? What does that mean in terms of accessing the old and new accounts? Obviously I don't want to pay for two separate accounts when only one is active. Will I be…
Hello I signed in Tuesday without a problem (Administrator), trying to sign in now and getting this error. I know the new sign in has been delayed, but have tried both the addresses and get the same error. Thank you - Gayle
My undserstanding was that MFA applies every time you log on. I have logged in multiple times today and have not been asked for multi factor authentication. I have checked the settings and MFA is enabled
Hello - When terminating an employee and 2 Annual Leave items are entered (due to annual leave paid at 2 different rates) - only one is recognised as leave taken and the leave balance does not reduce correctly. Screen shots below. The leave balance does reduce correctly when I do 2 Annual Leave items in a normal pay, but…
We have a new employee whose annual leave accrual is not accruing. Personal leave and RDO's all accruing correctly. I have had to manually input the A/L accrual for each pay run. Any suggestions as to why this is occurring please?
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