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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Hello I signed in Tuesday without a problem (Administrator), trying to sign in now and getting this error. I know the new sign in has been delayed, but have tried both the addresses and get the same error. Thank you - Gayle
My undserstanding was that MFA applies every time you log on. I have logged in multiple times today and have not been asked for multi factor authentication. I have checked the settings and MFA is enabled
Hello - When terminating an employee and 2 Annual Leave items are entered (due to annual leave paid at 2 different rates) - only one is recognised as leave taken and the leave balance does not reduce correctly. Screen shots below. The leave balance does reduce correctly when I do 2 Annual Leave items in a normal pay, but…
We have a new employee whose annual leave accrual is not accruing. Personal leave and RDO's all accruing correctly. I have had to manually input the A/L accrual for each pay run. Any suggestions as to why this is occurring please?
Hi, One of my clients has an employee who doesn't have, and doesn't want, an email address. An email address is a required field when setting up an employee in Reckon Payroll. How do I overcome this problem and successfully set up this employee?
Hi We only use Reckon One for bank payments & payroll reporting as we use Reckon Payroll In the last few weeks, transactions for a few older pay runs which have been processed and finalized (one being from 2023) are appearing in the Bank Payments as Payments to Be Made How would I go about removing these? I did attempt to…
I am receiving the following message when trying to access Employees: any suggestions as to why this is occurring?
I can login via the Portal so looks like the upgrade is in place but I can't access any of the employee's error message is Response not successful: Received status code 400 I have payroll tomorrow, any suggestions? Thanks, Bernadette
Hi Team, I want know if it's ok to change the accrual in Reckon Payroll as this is how it is in the system. Annual leave = 2.923077 Personal leave = 1.461538 With the way it is currently set, the accrual doesn't always calculate correctly. Example (1.47 instead of 1.46 & 2.93 instead of 2.92) When we had payroll premier,…
One of our employees has opted to salary sacrifice an amount into his super. When I have processed his pay, it appears as Post Tax Deduction not Pre-Tax. I set it up as Salary Sacrifice (SS), should it be set as Salary Sacrifice for Super for it to be Post-Tax?
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Click here to check out details of the new features, enhancements and bug fixes released to Reckon Payroll!
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