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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
We migrated from Payroll Premier to Reckon Payroll in Sept. We have check the initial YTD balance are correct. After Sept and Oct payrun, I find that YTD total allowance for employees do not include the allowance that processed in Sept and Oct. Below is the initial year to date balance for one of the employee: Below is the…
Yesterday I received an email below: ACTION REQUIRED Your STP Phase 2 migration is overdue I have upgraded to Phase 2 of STP and my App says the same. As anyone else received this email and was it sent by mistake. If someone from reckon is able to check our profile aswell that would be great. Cheers, Nick
Hi, Is anyone else having an issue where it won't let you select a fund product from the list that populates. It won't let me select any of the fund products that show - so frustrating!
The transfer of our prior pay runs from the STP1 system to the STP2 system has removed the names of the pay runs. We pay bonuses to employees relating to specific clients and need to be able to see which clients' bonuses have been paid at a glance, which we now cannot do (as per the 5 bonuses that I have just loaded today,…
Hi, Please help me to solve this issue. I have set up the superfund for 3 employees, but when i make the pay run, The superannuation of one employee keep going to default fund although I have nominated the his fund. Your early response is much appreciated. Thank you
I did a pay run yesterday, the leave balances on ALL pay slips and the leave balances report are ALL correct, but I noticed in the employee records the leave balances have not updated by this pay run, is there a delay in the employee records updating? This is the 3rd pay run since migrating from Payroll Premier, not sure…
This discussion was created from comments split from: Payroll Premier user - is there a user guide for Reckon Payroll.
Where do I find the history of my STP2 reporting in the new Reckon one payroll - I need to see if one was sent as my computer crashed while sending. Also I have a couple of employees that their leave is not updating after a pay run - all other employees are being updated Any suggestions to fix this issue please Thanks
I can't work out how to find leave accruals in the STP2 systems for individual employees by pay run. In the STP1 system we could could see it for each employee within each pay run. Could someone please point me in the right direction? Thankyou.
Hi, I have two new employees subsequently rollover to STP Phase 2. I had confirmed with my staffs and the TFN of both employees are correct. Could anyone please share the way to solve this error? I have run through the employee setup N times but can't seemed to find any mistake. Thank you.
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