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We thought we’d wrapped up our final Reckon One release for 2025… but we’ve managed to squeeze in one more! This end-of-year update delivers a highly requested new feature - the ability to easily access all payslips for an employee! Plus we've added a range of other improvements and bug fixes to round out the year on a…
Welcome to #TipTuesday! Today we're going to focus on voting for ideas that are raised here on the Community 🙂 We’ve seen a lot of great suggestions coming through lately when it comes to ideas/feature requests for Reckon One (keep them coming!), but we'd love to see more votes as they're exactly what help guide our…
The latest Reckon One update has just landed and its a big one! You can now connect Reckon One with Stripe for easy payments and we've also upgraded the items screen to an all-new experience. Check out the inclusions of this update below! ✨ Stripe is now available with Reckon One! Connecting your Reckon One book with…
2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
Reckon Payroll App update v6.0.115 The iOS version of the Reckon Payroll App has received an important update to version 6.0.115. This update introduces an important bug fix occurring on the iOS/Apple version of the Payroll app. Check out details of the new update below! Subscription issue FIXED 👜 A fix has been introduced…
Reckon Payroll App update v6.0.114 The Reckon Payroll App has received an update to version v6.0.114 which is now available for you to download from your Google Play Store or Apple App Store. This update squashes an errant issue that have been causing a bit of trouble. Check out details of the new update below! Fix for…
Reckon Payroll App update v6.0.113 The Payroll App has received an update to version v6.0.113 which is now available for you to download from your Google Play Store or Apple App Store. This update introduces reimbursement items for use in pay runs! Check out the details below - Reimbursement Items 💁♂️ The Reckon Payroll…
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
Have tried to submit a pay run since yesterday evening for many times but kept getting the message as "The server is temporarily unavilable. Please try again later." It shows as Paid but we just couldn't submit it to ATO.
Hi team, trying to mark a pay run as paid but keep getting the following error message - There was an issue marking this pay run as paid. We had trouble marking this pay run as paid. Delete the draft pay run and create a new one. I subsequently deleted the pay run and started a new pay run only to have the same error!!! I…
Hi, I have two companies and two STP profiles. I need to subscribe via the app to continue to use the second company however when I go to subscribe on my phone it says I already have a subscription. I can't use the second company profile as it needs a new subscription. Any ideas on how I can overcome this? Thanks for your…
I've upgraded to Payroll Premium as requested and now am charged once a month through Google Pay. Is there any plan to provide an invoice or some other record of the payment? Or is Google Pay Activity page the only way to keep the record of the transaction? Thanks, Jasminka
Hi there, I have been using Reckon PAYROLL APP for three-four years now and never had this issue before, after I click submit to ATO, the error message pops up: CANNOT REACH SERVER, the server is temporarily unavailable, please try again later. and It has been like that for the past 5 days already. what is going on? and…
Get prepared! The STP Phase 2 Checklist is available in the Reckon Payroll App (Web) ✅ Single Touch Payroll Phase 2 will see your business provide additional information to the Australian Taxation Office (ATO) whenever you process a pay run. STP Phase 2 reporting is mandatory from July 1, 2023 for all Reckon Payroll App…
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Manage wages, leave, super and Single Touch Payroll for your employees!