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2025 has been such a big year at Reckon! We’ve sought customer feedback every step of the way when making improvements in Reckon One. Our biggest focus this year has been Invoices - we recognise just how important it is for you to get cash flow into your business. Keep on reading to hear how we heard from hundreds of our…
A much requested feature has just been released; the ability to print payslips for multiple employees from a pay run in one go! 🎉 Check out the full details and other inclusions of this update below. ✨ Printing payslips for multiple employees from pay run You can now select one, multiple, or all payslips within a pay run…
A brand new update has just landed for Reckon One, and this one includes a much-awaited enhancement to our payroll reports along with a bunch of other enhancements. Check out the full details of this update below. ✨ Year to Date option now available on payroll reports! Our payroll reports now include the ability to Include…
Reckon Payroll has received a long awaited update that brings in both improved functionality but also fixes some niggly bugs. Check out the inclusions in this release below! ✅ Fix for employees with only an initial YTD balance not appearing in EOFY finalisation The issue where employees with only an initial YTD balance and…
As you know, for employees under 18, superannuation payment is mandatory if they work more than 30 hours a week. My employee is under 18 and works less than 30 hours a week, so I don't need to pay superannuation for him. Still, the payroll system doesn't let me remove superannuation payment manually and report it to the…
📢 Payroll App customers on the Premium plan.. We'd like to hear from you! Hi everyone! Are you currently a Payroll App customer on the premium plan? If so, we'd like to invite you to participate in an early adoption release for STP Phase 2 that we're currently working on in the background to share your insights and…
Hi i thought that the declaration hadn’t gone through so I did it again. Now the same stp has been submitted twice. Do I need to do anything or will the ATO realise?
Hi i have added a new earnings category - time and a half.I have entered the hours but it's not adding it to the ordinary hours, so the gross wage is understated. could you let me know what i have missed? The tax is correct. when i hit done, it's still doesnt add it.
Zerofloat Pty Ltd employee : Eesha Parekh tax withheld amount getting incorrect not matching with with tax free threshold or even no tax free threshold. I tried to over write correct amount but app keep closing . Please let me know what can I do? Screen shot attached for pay run and company detail.
" Mark as paid failed" error. Can't send payrun to ATO.
I have just upgraded to Reckon payroll App 4.0.2 and when I submitted my weekly payrun, it sent the payrun to ATO but the status did not change to "Done" and allows me to continue to declaration again. I then did the declaration again and it sent to ATO again but status still not changed to done, but now its been sent…
The totals in the pay run do not match with the pay run summary. Not sure what I am doing incorrectly.
I am having problems today. Just completed putting/editing the pay information in (5 staff) but now when I try to mark as paid it says " Failed to mark pay run as paid please try again " but trying again and again doesn't work HELP! This is the same issue as last week. So I followed the advice to do the pays in the order…
I have just noticed the app version on my phone is 5.0.12 but in another discussion it says the current version is 4.0.2. I'm getting even more confused. is this an issue?
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